# Support **URL:** https://community.metamask.io/c/support/5.md [Latest](https://community.metamask.io/latest.md) · [Categories](https://community.metamask.io/categories.md) · [Tags](https://community.metamask.io/tags.md) --- ## [Do you think your wallet has been hacked? - READ HERE](https://community.metamask.io/t/do-you-think-your-wallet-has-been-hacked-read-here/14059)
**Author:** [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\ **Replies:** 0\ **Last updated:** [December 17, 2021, 5:11pm UTC](https://community.metamask.io/t/do-you-think-your-wallet-has-been-hacked-read-here/14059 "2021-12-17T17:11:42Z")
If there have been any transactions in your wallet that you did NOT confirm, it may be that your wallet has been compromised. If you believe this is the case, please contact our support team at https://support.metamask… --- ## [Official MetaMask Support Platforms](https://community.metamask.io/t/official-metamask-support-platforms/14)
**Author:** [@bharmon](https://community.metamask.io/u/bharmon)\ **Replies:** 0\ **Last updated:** [January 19, 2021, 8:06pm UTC](https://community.metamask.io/t/official-metamask-support-platforms/14 "2021-01-19T20:06:01Z")
Post support related topics here. You can also search topics in Knowledge Base. A crypto wallet & gateway to blockchain apps Looking for another place to receive MetaMask Support? Check out our official support platf… --- ## [Hidden tokens not showing ( owner of them )](https://community.metamask.io/t/hidden-tokens-not-showing-owner-of-them/31761)
**Author:** [@bittu](https://community.metamask.io/u/bittu)\ **Replies:** 6\ **Last updated:** [September 14, 2026, 4:30pm UTC](https://community.metamask.io/t/hidden-tokens-not-showing-owner-of-them/31761 "2026-09-14T16:30:06Z")
Description: Hidden tokens disappear Purpose: I was checking my balance on hidden tokens ( two created by me ) and right now it shows nothing ( when im importing comes a message " no balance to import " but i have the t… --- ## [Gas assistance help Please help me withdraw funds](https://community.metamask.io/t/gas-assistance-help-please-help-me-withdraw-funds/31760)
**Author:** [@Aigiz](https://community.metamask.io/u/Aigiz)\ **Replies:** 2\ **Last updated:** [September 5, 2026, 10:28pm UTC](https://community.metamask.io/t/gas-assistance-help-please-help-me-withdraw-funds/31760 "2026-09-05T22:28:51Z")
Description:I can’t pay for gas because I don’t understand how it works and how much ET is needed. Purpose:withdraw funds to another wallet Extension/Mobile/Both:all Images/Attachments:fee --- ## [I did Eth bridge but where is my eths :S](https://community.metamask.io/t/i-did-eth-bridge-but-where-is-my-eths-s/31755)
**Author:** [@Hilmi](https://community.metamask.io/u/Hilmi)\ **Replies:** 2\ **Last updated:** [September 8, 2026, 2:18am UTC](https://community.metamask.io/t/i-did-eth-bridge-but-where-is-my-eths-s/31755 "2026-09-08T02:18:58Z")
\*ETH’lerimi MetaMask mobil uygulamasından ETH chain’den Robinhood chain’a köprü yaptım. Benden ethler gönderildi fakat bana gönderilmedi. Ethlerim nerde İşlem kimliği: Language: Türkçe --- ## [How Are Accounts Generated in MetaMask, and How Do You Recover Them?](https://community.metamask.io/t/how-are-accounts-generated-in-metamask-and-how-do-you-recover-them/31753)
**Author:** [@theweb3dave](https://community.metamask.io/u/theweb3dave)\ **Replies:** 0\ **Last updated:** [September 4, 2026, 3:53pm UTC](https://community.metamask.io/t/how-are-accounts-generated-in-metamask-and-how-do-you-recover-them/31753 "2026-09-04T15:53:15Z")
I remember having multiple accounts sitting in my MetaMask some time ago. Some had been created in MetaMask, some were imported, and others were connected through a hardware wallet. At the time, I didn’t fully understand… --- ## [MetaMask validators closed: balance dropped from 32 to 29 ETH, is this normal?](https://community.metamask.io/t/metamask-validators-closed-balance-dropped-from-32-to-29-eth-is-this-normal/31846)
**Author:** [@cyrax](https://community.metamask.io/u/cyrax)\ **Replies:** 5\ **Last updated:** [October 4, 2026, 11:31am UTC](https://community.metamask.io/t/metamask-validators-closed-balance-dropped-from-32-to-29-eth-is-this-normal/31846 "2026-10-04T11:31:46Z")
Hi everyone, I need help understanding what’s happening with my MetaMask validators. In short: I was staking with MetaMask and had 32 ETH. After the announcement about the closure/withdrawal of validators (late September… --- ## [Proactive Phising filter on connect](https://community.metamask.io/t/proactive-phising-filter-on-connect/31547)
**Author:** [@trail.sweat](https://community.metamask.io/u/trail.sweat)\ **Replies:** 5\ **Last updated:** [October 4, 2026, 7:42am UTC](https://community.metamask.io/t/proactive-phising-filter-on-connect/31547 "2026-10-04T07:42:15Z")
Description: When connecting to a website, check the app url (url at the top of the connection screen) matches the url that I am currently on. In the case of the screenshot im logging into ottopia.app and the url is some… --- ## [NEAR Protocol Snap balance shows 0 after Binance recovery](https://community.metamask.io/t/near-protocol-snap-balance-shows-0-after-binance-recovery/31826)
**Author:** [@hozjana86](https://community.metamask.io/u/hozjana86)\ **Replies:** 10\ **Last updated:** [September 28, 2026, 3:26pm UTC](https://community.metamask.io/t/near-protocol-snap-balance-shows-0-after-binance-recovery/31826 "2026-09-28T15:26:20Z")
Description: Purpose: Extension/Mobile/Both: Hello MetaMask Engineers, I have a critical synchronization bug with the NEAR Protocol Snap. 1. Binance successfully recovered 345.33 NEAR tokens to my MetaMask wallet addr… --- ## [Watchlist editing is broken](https://community.metamask.io/t/watchlist-editing-is-broken/31735)
**Author:** [@argenfox](https://community.metamask.io/u/argenfox)\ **Replies:** 2\ **Last updated:** [August 28, 2026, 10:34pm UTC](https://community.metamask.io/t/watchlist-editing-is-broken/31735 "2026-08-28T22:34:37Z")
Description: Proposed tickers by user cannot be added or removed from Watchlist --- ## [MetaMask’s new update aims to eliminate transaction preview exploits. Here’s how it works](https://community.metamask.io/t/metamask-s-new-update-aims-to-eliminate-transaction-preview-exploits-here-s-how-it-works/31827)
**Author:** [@theweb3dave](https://community.metamask.io/u/theweb3dave)\ **Replies:** 0\ **Last updated:** [September 26, 2026, 2:32pm UTC](https://community.metamask.io/t/metamask-s-new-update-aims-to-eliminate-transaction-preview-exploits-here-s-how-it-works/31827 "2026-09-26T14:32:19Z")
If you’ve swapped tokens or signed a transaction recently, you’re probably familiar with MetaMask’s transaction preview—the interface that tells you what you’re sending, receiving, or approving before you click confirm. … --- ## [MetaMask Aacount support](https://community.metamask.io/t/metamask-aacount-support/31731)
**Author:** [@Qkap](https://community.metamask.io/u/Qkap)\ **Replies:** 6\ **Last updated:** [August 25, 2026, 8:00pm UTC](https://community.metamask.io/t/metamask-aacount-support/31731 "2026-08-25T20:00:15Z")
Recently after a recent MetaMask update, adding accounts through ledger has been bugged. It only happens when trying to import the main account 1. For example, when I have 3 ledgers, all with 3 different seed phrases, wh… --- ## [Request Scan Barcode with Screenshots using your phone gallery photos](https://community.metamask.io/t/request-scan-barcode-with-screenshots-using-your-phone-gallery-photos/31721)
**Author:** [@Auto](https://community.metamask.io/u/Auto)\ **Replies:** 10\ **Last updated:** [August 24, 2026, 8:19pm UTC](https://community.metamask.io/t/request-scan-barcode-with-screenshots-using-your-phone-gallery-photos/31721 "2026-08-24T20:19:47Z")
Description: Possible to scan a barcode straight from your gallery photos which are saved on the phone. Purpose: To be able to scan a QR code from wherever possible and is more convenient. Other Wallets already support … --- ## [Why did I receive a different amount than my swap quote?](https://community.metamask.io/t/why-did-i-receive-a-different-amount-than-my-swap-quote/31820)
**Author:** [@theweb3dave](https://community.metamask.io/u/theweb3dave)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 2:45pm UTC](https://community.metamask.io/t/why-did-i-receive-a-different-amount-than-my-swap-quote/31820 "2026-09-22T14:45:19Z")
Have you ever looked at a swap quote and thought, “Okay, that’s exactly what I’m going to receive,” only to execute the trade and find the final amount slightly different? The reality is that several distinct concepts a… --- ## [Can Someone Explain “Cash Flow” in Crypto and How It Works in MetaMask? Hi everyone 👋 I’m trying to understand something about crypto cash flow and how it relates to MetaMask. If I have ETH in my MetaMask wallet, does that count as part of my cash flo](https://community.metamask.io/t/can-someone-explain-cash-flow-in-crypto-and-how-it-works-in-metamask-hi-everyone-i-m-trying-to-understand-something-about-crypto-cash-flow-and-how-it-relates-to-metamask-if-i-have-eth-in-my-metamask-wallet-does-that-count-as-part-of-my-cash-flo/31719)
**Author:** [@hamudihere\_68970](https://community.metamask.io/u/hamudihere_68970)\ **Replies:** 1\ **Last updated:** [August 24, 2026, 1:05pm UTC](https://community.metamask.io/t/can-someone-explain-cash-flow-in-crypto-and-how-it-works-in-metamask-hi-everyone-i-m-trying-to-understand-something-about-crypto-cash-flow-and-how-it-relates-to-metamask-if-i-have-eth-in-my-metamask-wallet-does-that-count-as-part-of-my-cash-flo/31719 "2026-08-24T13:05:22Z")
Can Someone Explain “Cash Flow” in Crypto and How It Works in MetaMask? Hi everyone :waving\_hand: I’m trying to understand something about crypto cash flow and how it relates to MetaMask. If I have ETH in my MetaMask … --- ## [If you make bridge and then it shows up all of a sudden](https://community.metamask.io/t/if-you-make-bridge-and-then-it-shows-up-all-of-a-sudden/31714)
**Author:** [@Dawsy](https://community.metamask.io/u/Dawsy)\ **Replies:** 1\ **Last updated:** [August 21, 2026, 5:47pm UTC](https://community.metamask.io/t/if-you-make-bridge-and-then-it-shows-up-all-of-a-sudden/31714 "2026-08-21T17:47:13Z")
I made a small bridge a while ago from eth to pepeto all of a sudden its now showing my pepeto on my tokens and the value is going up. Do I hold those tokens ??? --- ## [Hello I need help I don’t see my funds after swapping eth to tron](https://community.metamask.io/t/hello-i-need-help-i-don-t-see-my-funds-after-swapping-eth-to-tron/31813)
**Author:** [@CandidCoyote85](https://community.metamask.io/u/CandidCoyote85)\ **Replies:** 1\ **Last updated:** [September 20, 2026, 1:31am UTC](https://community.metamask.io/t/hello-i-need-help-i-don-t-see-my-funds-after-swapping-eth-to-tron/31813 "2026-09-20T01:31:00Z")
Article Title: hello please need help Article Link: lost funds after swapping eth to tron Translation Language: English Translation Submission: --- ## [Balances not loading correctly](https://community.metamask.io/t/no-carga-los-saldos-correctamente/31807)
**Author:** [@frann093379](https://community.metamask.io/u/frann093379)\ **Replies:** 1\ **Last updated:** [September 16, 2026, 8:50am UTC](https://community.metamask.io/t/no-carga-los-saldos-correctamente/31807 "2026-09-16T08:50:06Z")
Description: the value doesn't load properly Purpose: Extension/Mobile/Both: Images/Attachments: --- ## [Metatmast shows different tokens balances after switching networks](https://community.metamask.io/t/metatmast-shows-different-tokens-balances-after-switching-networks/31803)
**Author:** [@EarnestSparrow59](https://community.metamask.io/u/EarnestSparrow59)\ **Replies:** 2\ **Last updated:** [September 15, 2026, 9:03pm UTC](https://community.metamask.io/t/metatmast-shows-different-tokens-balances-after-switching-networks/31803 "2026-09-15T21:03:03Z")
When I switch between networks in MetaMask, some of my tokens balances disappear and then appear again when i switch back. I understand that tokens can exist on diff networks, but Im little confused about how MetaMask ha… --- ## [Incorrect recipient address](https://community.metamask.io/t/topic/31706)
**Author:** [@goldenlion36](https://community.metamask.io/u/goldenlion36)\ **Replies:** 3\ **Last updated:** [August 14, 2026, 10:40am UTC](https://community.metamask.io/t/topic/31706 "2026-08-14T10:40:43Z")
Article Title: Incorrect Address for Fund Transfer Article Link: Translation Language: Translation Submission: Instead of a wallet address for receiving USDT on the Ethereum network, I provided the address of the USDT token smart contract --- ## [Pending transaction over 48 hrs old](https://community.metamask.io/t/pending-transaction-over-48-hrs-old/31698)
**Author:** [@Year0](https://community.metamask.io/u/Year0)\ **Replies:** 5\ **Last updated:** [August 12, 2026, 10:36pm UTC](https://community.metamask.io/t/pending-transaction-over-48-hrs-old/31698 "2026-08-12T22:36:45Z")
Article Title: pending deposit for over 48hrs Article Link: Translation Language: Translation Submission: --- ## [MetaMask App no longer connects to Frogen.io since the update](https://community.metamask.io/t/metamask-app-verbindet-seit-der-aktualisierung-nicht-mehr-mit-frogen-io/31695)
**Author:** [@JosefSchnell](https://community.metamask.io/u/JosefSchnell)\ **Replies:** 2\ **Last updated:** [August 12, 2026, 9:21pm UTC](https://community.metamask.io/t/metamask-app-verbindet-seit-der-aktualisierung-nicht-mehr-mit-frogen-io/31695 "2026-08-12T21:21:55Z")
Article Title: Article Link: Translation Language: Deutschland Translation Submission: Hello, Because MetaMask was unable to connect to frogen io after an update, I unfortunately encountered an error when… --- ## [If you gave an AI agent access to your crypto wallet, what would you actually let it do?](https://community.metamask.io/t/if-you-gave-an-ai-agent-access-to-your-crypto-wallet-what-would-you-actually-let-it-do/31793)
**Author:** [@theweb3dave](https://community.metamask.io/u/theweb3dave)\ **Replies:** 0\ **Last updated:** [September 10, 2026, 4:51pm UTC](https://community.metamask.io/t/if-you-gave-an-ai-agent-access-to-your-crypto-wallet-what-would-you-actually-let-it-do/31793 "2026-09-10T16:51:03Z")
AI agents are becoming increasingly capable of interacting with Web3. As tools like MetaMask’s Agent Wallet mature, we’re facing a real shift in how we interact with on-chain systems — agents that don’t just answer quest… --- ## [My BNB coin has been flagged as risky](https://community.metamask.io/t/my-bnb-coin-has-been-flagged-as-risky/31785)
**Author:** [@emrem2006](https://community.metamask.io/u/emrem2006)\ **Replies:** 3\ **Last updated:** [September 8, 2026, 5:31pm UTC](https://community.metamask.io/t/my-bnb-coin-has-been-flagged-as-risky/31785 "2026-09-08T17:31:20Z")
Two days ago, a friend sent me some BNB coins from Exodus. I transferred them to the Midas wallet to convert them into Turkish Lira. Midas did not accept the coins and asked for an address to return them; I provided an a… --- ## [Unauthorized wallet transactions](https://community.metamask.io/t/unauthorized-wallet-transactions/31771)
**Author:** [@emrekisa](https://community.metamask.io/u/emrekisa)\ **Replies:** 5\ **Last updated:** [September 8, 2026, 5:18pm UTC](https://community.metamask.io/t/unauthorized-wallet-transactions/31771 "2026-09-08T17:18:35Z")
Two days ago, a friend sent me some BNB coins from Exodus. I transferred them to the Midas wallet to convert them into Turkish Lira. Midas did not accept the coins and asked for an address to return them; I provided an a… --- ## [Security concern](https://community.metamask.io/t/security-concern/31689)
**Author:** [@obzolende](https://community.metamask.io/u/obzolende)\ **Replies:** 2\ **Last updated:** [August 9, 2026, 8:23pm UTC](https://community.metamask.io/t/security-concern/31689 "2026-08-09T20:23:07Z")
Purpose: Security concern Description: Randon: As a user I am very much concerned and request MetaMask not to pull token randomly from Blockchain but to create a system that pulls only genuine token for user. Pulling … --- ## [Unable to login to my subwallet](https://community.metamask.io/t/unable-to-login-to-my-subwallet/31767)
**Author:** [@Napoleon1](https://community.metamask.io/u/Napoleon1)\ **Replies:** 9\ **Last updated:** [September 7, 2026, 7:30pm UTC](https://community.metamask.io/t/unable-to-login-to-my-subwallet/31767 "2026-09-07T19:30:54Z")
Hi, I need help recovering access to my funds stored in a Web3Auth / Embedded Wallet. The wallet was created through a project using social login. The project is shutting down, and the Web3Auth login option has been di… --- ## [Why can't I withdraw or exchange funds, for example I can't buy BNB for USDT, and I also can't withdraw USDT to another exchange wallet - it says "insufficient balance to pay the fee". What kind of large fee is this or what's going on?](https://community.metamask.io/t/usdt-usdt/31687)
**Author:** [@Ssssalaaavbbss](https://community.metamask.io/u/Ssssalaaavbbss)\ **Replies:** 1\ **Last updated:** [August 16, 2026, 2:49pm UTC](https://community.metamask.io/t/usdt-usdt/31687 "2026-08-16T14:49:43Z")
--- ## [Card not loading on app, but shows correctly on web](https://community.metamask.io/t/card-not-loading-on-app-but-shows-correctly-on-web/31680)
**Author:** [@flyboy320](https://community.metamask.io/u/flyboy320)\ **Replies:** 10\ **Last updated:** [August 6, 2026, 4:12pm UTC](https://community.metamask.io/t/card-not-loading-on-app-but-shows-correctly-on-web/31680 "2026-08-06T16:12:00Z")
My card is not loading on the app, it’s just a blank page. When I use the web portal cardDOTmetamaskDOTio it shows correctly. I have updated the app, restarted the phone (iphone running latest ios). Any suggestions? --- ## [Card stuck on being created for 2 days](https://community.metamask.io/t/card-stuck-on-being-created-for-2-days/31673)
**Author:** [@flyboy320](https://community.metamask.io/u/flyboy320)\ **Replies:** 3\ **Last updated:** [August 5, 2026, 1:09pm UTC](https://community.metamask.io/t/card-stuck-on-being-created-for-2-days/31673 "2026-08-05T13:09:29Z")
So I am trying to get the credit card, but it has been stuck on “card being created” for 2 days. I did all the ID verification, I emailed metamask@cl-cards.com and they say ID verification is taking longer than usual, bu… [Next page](https://community.metamask.io/c/support/5.md?page=1)