# Support **URL:** https://community.metamask.io/c/support/5.md?page=4 [Latest](https://community.metamask.io/latest.md) · [Categories](https://community.metamask.io/categories.md) · [Tags](https://community.metamask.io/tags.md) **Page:** 5 --- ## [BNB network error](https://community.metamask.io/t/erro-na-rede-bnb/30824)
**Author:** [@Oze](https://community.metamask.io/u/Oze)\ **Replies:** 1\ **Last updated:** [October 6, 2025, 3:22pm UTC](https://community.metamask.io/t/erro-na-rede-bnb/30824 "2025-10-06T15:22:38Z")
When trying to make any transaction on the BSC network, I get an error, whether it's a direct swap in MetaMask or through other sites like Krystal. The pools are also giving errors when trying to withdraw. On the Base network it was working normally. --- ## [Unable to transact for crypto](https://community.metamask.io/t/unable-to-transact-for-crypto/30823)
**Author:** [@suki](https://community.metamask.io/u/suki)\ **Replies:** 1\ **Last updated:** [October 6, 2025, 6:28am UTC](https://community.metamask.io/t/unable-to-transact-for-crypto/30823 "2025-10-06T06:28:07Z")
Hello, I’m unable to transact money for crypto. --- ## [I can't withdraw my BNB](https://community.metamask.io/t/no-puedo-retirar-mis-bnb/30819)
**Author:** [@morlak2006](https://community.metamask.io/u/morlak2006)\ **Replies:** 1\ **Last updated:** [October 6, 2025, 6:27am UTC](https://community.metamask.io/t/no-puedo-retirar-mis-bnb/30819 "2025-10-06T06:27:04Z")
I can't withdraw my BNB\*\*:\*\* I've tried several addresses and it always shows Balance …….. The transaction encountered an error. Extension/Mobile/Both: Images/Attachments: --- ## [Swap turned off](https://community.metamask.io/t/swap-turned-off/30779)
**Author:** [@roadia.eth](https://community.metamask.io/u/roadia.eth)\ **Replies:** 1\ **Last updated:** [September 25, 2025, 8:00am UTC](https://community.metamask.io/t/swap-turned-off/30779 "2025-09-25T08:00:18Z")
Hello there, The swap button is not working on any network. No matter if I'm using Solana or EVM chains, it's still always off and I can't click on the button. I've tried turning off all other extensions, tried incognito mode, … --- ## [Hive wallet snap allowlisting process](https://community.metamask.io/t/hive-wallet-snap-allowlisting-process/30559)
**Author:** [@hivemaintainer](https://community.metamask.io/u/hivemaintainer)\ **Replies:** 9\ **Last updated:** [September 23, 2025, 11:27am UTC](https://community.metamask.io/t/hive-wallet-snap-allowlisting-process/30559 "2025-09-23T11:27:50Z")
Hi, 30. May 2025 we have filled and send a form to start allowlisting process of our snap implementation, allowing to operate on Hive chain using a MetaMask wallet. Snap has completed security audit process and it was a… --- ## [Yesterday i am not sending approval my usdt to transfer anyone, but automatically sent my usdt 198 +49, buy activity showing only my approved sending wbnb .04](https://community.metamask.io/t/yesterday-i-am-not-sending-approval-my-usdt-to-transfer-anyone-but-automatically-sent-my-usdt-198-49-buy-activity-showing-only-my-approved-sending-wbnb-04/30773)
**Author:** [@muthup](https://community.metamask.io/u/muthup)\ **Replies:** 2\ **Last updated:** [September 23, 2025, 7:25am UTC](https://community.metamask.io/t/yesterday-i-am-not-sending-approval-my-usdt-to-transfer-anyone-but-automatically-sent-my-usdt-198-49-buy-activity-showing-only-my-approved-sending-wbnb-04/30773 "2025-09-23T07:25:48Z")
YESTERDAY I AM NOT SENDING APPROVAL MY USDT TO TRANSFER ANYONE, BUT AUTOMATICALLY SENT MY USDT 198 +49, BUY ACTIVITY SHOWING ONLY MY APPROVED SENDING WBNB .04. --- ## [I want to report a scam website](https://community.metamask.io/t/i-want-to-report-a-scam-website/30748)
**Author:** [@cayouritc](https://community.metamask.io/u/cayouritc)\ **Replies:** 1\ **Last updated:** [September 18, 2025, 12:56pm UTC](https://community.metamask.io/t/i-want-to-report-a-scam-website/30748 "2025-09-18T12:56:16Z")
I would like to report that I was scammed out of $15,000 USD. Here are the details: I came across a video on YouTube that included a link. After clicking the link to join what appeared to be a staking activity, I realiz… --- ## [Bug with displaying incorrect currency rate](https://community.metamask.io/t/bug-with-displaying-incorrect-currency-rate/30741)
**Author:** [@cazmiller](https://community.metamask.io/u/cazmiller)\ **Replies:** 4\ **Last updated:** [September 18, 2025, 6:35am UTC](https://community.metamask.io/t/bug-with-displaying-incorrect-currency-rate/30741 "2025-09-18T06:35:25Z")
Hi, does anybody know if there’s a fix for incorrect rate display on the chart and main screen? Tried downloading the latest version from play market but it didn’t help --- ## [Cannot read property "tokenAddress"](https://community.metamask.io/t/cannot-read-property-tokenaddress/30740)
**Author:** [@mortaine](https://community.metamask.io/u/mortaine)\ **Replies:** 2\ **Last updated:** [September 15, 2025, 6:29pm UTC](https://community.metamask.io/t/cannot-read-property-tokenaddress/30740 "2025-09-15T18:29:48Z")
I’m using MetaMask on the Sepolia test network. I have my wallet set up and when I try to send coins to a recipient I get this error message. On the third try, I reinstalled the app, but I get the same error. Please … --- ## [Metamask with Trezor - Background Connection Unresponsive](https://community.metamask.io/t/metamask-with-trezor-background-connection-unresponsive/30739)
**Author:** [@Osorno](https://community.metamask.io/u/Osorno)\ **Replies:** 1\ **Last updated:** [September 15, 2025, 6:56am UTC](https://community.metamask.io/t/metamask-with-trezor-background-connection-unresponsive/30739 "2025-09-15T06:56:25Z")
Im using MetaMask with Google chrome, connnected with Trezor Model One, using a Hidden Trezor Wallet. Any transaction I attempt, when Im about to sign and I’m typeing my passphrase, MetaMask Windows closes, and when I op… --- ## [Buy / Sell greyed out - First time user](https://community.metamask.io/t/buy-sell-greyed-out-first-time-user/30735)
**Author:** [@bigjoedub](https://community.metamask.io/u/bigjoedub)\ **Replies:** 1\ **Last updated:** [September 12, 2025, 11:12am UTC](https://community.metamask.io/t/buy-sell-greyed-out-first-time-user/30735 "2025-09-12T11:12:37Z")
Thank you for taking the time to participate in our growing community. I got some qubetics tokens. Part of that was to then set up a wallet. I used MetaMask for this. I was able to link my tokens and MetaMask fine. … --- ## [KCC-network issue](https://community.metamask.io/t/kcc-network-issue/30727)
**Author:** [@Arie\_Kanarie](https://community.metamask.io/u/Arie_Kanarie)\ **Replies:** 1\ **Last updated:** [September 11, 2025, 12:10pm UTC](https://community.metamask.io/t/kcc-network-issue/30727 "2025-09-11T12:10:23Z")
Hi Everyone, I have my USDT on the KCC network on MetaMask. I need to swap them, but in order to do that, I need some KCS for the network fees, and I have none… I can’t buy them from KuCoin either, because KuCoin has be… --- ## [Lucky day for me today I got scammed](https://community.metamask.io/t/lucky-day-for-me-today-i-got-scammed/30450)
**Author:** [@ChaiseAonX](https://community.metamask.io/u/ChaiseAonX)\ **Replies:** 2\ **Last updated:** [September 9, 2025, 11:47am UTC](https://community.metamask.io/t/lucky-day-for-me-today-i-got-scammed/30450 "2025-09-09T11:47:28Z")
I just got scammed $103 in eth from a WhatsApp number over a suspicious criminal website.. now my banks clean my investment is gone! 0xF4af68Bb705C6Bb0915cc20Cc6da3D48402b8c96 Can I have some eth back? Is this fdic insu… --- ## [Metamask mobil browser](https://community.metamask.io/t/metamask-mobil-browser/30720)
**Author:** [@Alpertunga](https://community.metamask.io/u/Alpertunga)\ **Replies:** 1\ **Last updated:** [September 9, 2025, 8:42am UTC](https://community.metamask.io/t/metamask-mobil-browser/30720 "2025-09-09T08:42:15Z")
Please let us be able to set a refresh time for the browser. It reloads every time I change tabs. In this case, the page we set freezes to the beginning. --- ## [Bitcoin hyper issue with Metamask](https://community.metamask.io/t/bitcoin-hyper-issue-with-metamask/30698)
**Author:** [@Franck](https://community.metamask.io/u/Franck)\ **Replies:** 3\ **Last updated:** [September 7, 2025, 11:42am UTC](https://community.metamask.io/t/bitcoin-hyper-issue-with-metamask/30698 "2025-09-07T11:42:14Z")
Hi, I am new to MetaMask. I connected my MetaMask wallet to the bitcoinhyper.com.website and completed a purchase transaction for BTC Hyper during the pre-sale. The transaction seems to have gone through successfully. H… --- ## [Please unflag our ETH contract as malicious!](https://community.metamask.io/t/please-unflag-our-eth-contract-as-malicious/30693)
**Author:** [@popo](https://community.metamask.io/u/popo)\ **Replies:** 1\ **Last updated:** [September 1, 2025, 9:07am UTC](https://community.metamask.io/t/please-unflag-our-eth-contract-as-malicious/30693 "2025-09-01T09:07:52Z")
Excited to publish a new contract! Then I tried to mint from it and MetaMask is making it appear like we’re going to steal crypto from users. We aren’t! Please unflag our contract 0x9417432158Eb5E8312927b4d12796a411C60Fd… --- ## [No links to different explorers anymore for native token and wallet](https://community.metamask.io/t/no-links-to-different-explorers-anymore-for-native-token-and-wallet/30682)
**Author:** [@GoodSaul](https://community.metamask.io/u/GoodSaul)\ **Replies:** 1\ **Last updated:** [August 25, 2025, 8:57am UTC](https://community.metamask.io/t/no-links-to-different-explorers-anymore-for-native-token-and-wallet/30682 "2025-08-25T08:57:29Z")
Step to reproduce: On “Tokens” tab click on Ethereum token on Arbitrum as an example. Click on the “3 dots” right above and select “View Asset on Explorer” The url opened is gonna be the wallet page on etherscan. A… --- ## [Issues with Network Selection and Local Test Server Amount in Extension 13.1.0](https://community.metamask.io/t/issues-with-network-selection-and-local-test-server-amount-in-extension-13-1-0/30677)
**Author:** [@renaenys](https://community.metamask.io/u/renaenys)\ **Replies:** 3\ **Last updated:** [August 25, 2025, 6:54am UTC](https://community.metamask.io/t/issues-with-network-selection-and-local-test-server-amount-in-extension-13-1-0/30677 "2025-08-25T06:54:26Z")
I am experiencing two significant issues with the latest version of the extension (13.1.0): Unable to Select Network: The extension fails to allow network selection only can be used when saving the custom network, whi… --- ## [I am facing this error while making transaction help me to make my transaction enable](https://community.metamask.io/t/i-am-facing-this-error-while-making-transaction-help-me-to-make-my-transaction-enable/30667)
**Author:** [@8884168212](https://community.metamask.io/u/8884168212)\ **Replies:** 1\ **Last updated:** [August 24, 2025, 7:02am UTC](https://community.metamask.io/t/i-am-facing-this-error-while-making-transaction-help-me-to-make-my-transaction-enable/30667 "2025-08-24T07:02:43Z")
i am facing this error while making transaction help me to make my transaction enable i tried unisntall and install MetaMask wallet but still facing the same issue i have enough gas fee but still facing please guide me --- ## [Metamask become slower and slower and eventually died](https://community.metamask.io/t/metamask-become-slower-and-slower-and-eventually-died/30658)
**Author:** [@abxc9](https://community.metamask.io/u/abxc9)\ **Replies:** 3\ **Last updated:** [August 21, 2025, 6:41am UTC](https://community.metamask.io/t/metamask-become-slower-and-slower-and-eventually-died/30658 "2025-08-21T06:41:25Z")
In the latest versions the interface freezes on every click, becoming unusable, the settings are ignored. Has anyone even tried to run this? After the last update it completely died. Version 12.23.1 I found same issue… --- ## [Sick of interface changes without being asked or informed ](https://community.metamask.io/t/sick-of-interface-changes-without-being-asked-or-informed/30655)
**Author:** [@yetanothersite](https://community.metamask.io/u/yetanothersite)\ **Replies:** 1\ **Last updated:** [August 18, 2025, 6:55am UTC](https://community.metamask.io/t/sick-of-interface-changes-without-being-asked-or-informed/30655 "2025-08-18T06:55:13Z")
I a sick of finding that the interface operation has been changed without even being asked or informed. I struggled to find how to switch between chains after the last update, now its clunky compared to before where it… --- ## [Visual card# access](https://community.metamask.io/t/visual-card-access/30647)
**Author:** [@Awesome6969](https://community.metamask.io/u/Awesome6969)\ **Replies:** 1\ **Last updated:** [August 17, 2025, 3:00pm UTC](https://community.metamask.io/t/visual-card-access/30647 "2025-08-17T15:00:46Z")
Description:visual card number access Purpose:I can’t find it Extension/Mobile/Both:mobile Images/Attachments: --- ## [The token cannot be added in MetaMask’s custom mainnet network](https://community.metamask.io/t/the-token-cannot-be-added-in-metamask-s-custom-mainnet-network/30643)
**Author:** [@smhong](https://community.metamask.io/u/smhong)\ **Replies:** 1\ **Last updated:** [August 16, 2025, 8:33pm UTC](https://community.metamask.io/t/the-token-cannot-be-added-in-metamask-s-custom-mainnet-network/30643 "2025-08-16T20:33:35Z")
Description: The token cannot be added in MetaMask’s custom mainnet network. RPC\_URL = “http:s//api.kon-wallet.com”; CHAIN\_ID = 17217; Mainnet: KONET MainNet Native Currency: KONET Purpose: Trying to add a token o… --- ## [Metamask does not load](https://community.metamask.io/t/metamask-does-not-load/30437)
**Author:** [@0xfreebyte](https://community.metamask.io/u/0xfreebyte)\ **Replies:** 3\ **Last updated:** [August 15, 2025, 7:35am UTC](https://community.metamask.io/t/metamask-does-not-load/30437 "2025-08-15T07:35:46Z")
Linux, Firefox-ESR, version 128.11.0 MetaMask, version 12.17.3 Here is what I see in Extension inspect Removing unpermitted intrinsics runtime-lavamoat.js:5496:15 InstallTrigger is deprecated and will be removed in t… --- ## [Local currency calculation is wrong](https://community.metamask.io/t/local-currency-calculation-is-wrong/30616)
**Author:** [@wacher](https://community.metamask.io/u/wacher)\ **Replies:** 3\ **Last updated:** [August 11, 2025, 12:14pm UTC](https://community.metamask.io/t/local-currency-calculation-is-wrong/30616 "2025-08-11T12:14:57Z")
Hello I’m using a MetaMask Card, and I think it’s a great real-life project. Since I use the card on a daily basis, it would be very helpful and necessary for the available balance to be displayed correctly in the loca… --- ## [False positive malicious website](https://community.metamask.io/t/false-positive-malicious-website/30614)
**Author:** [@mrcrix](https://community.metamask.io/u/mrcrix)\ **Replies:** 5\ **Last updated:** [August 5, 2025, 1:18pm UTC](https://community.metamask.io/t/false-positive-malicious-website/30614 "2025-08-05T13:18:42Z")
The domain I am working on has been flagged as malicious by MetaMask from one day to the next. I tried reaching out on GitHub and got replies from different people who redirected me to other websites for assistance—some … --- ## [View on explorer feature bug](https://community.metamask.io/t/view-on-explorer-feature-bug/30610)
**Author:** [@LianLiss](https://community.metamask.io/u/LianLiss)\ **Replies:** 1\ **Last updated:** [August 4, 2025, 8:01am UTC](https://community.metamask.io/t/view-on-explorer-feature-bug/30610 "2025-08-04T08:01:49Z")
“View on explorer” always opens etherscan site no matter what network is selected. Why is MetaMask’s new design so buggy? --- ## [\[Bug\] Buttons Not Accessible — iPhone XR Solana Promo Screen Overlaps UI](https://community.metamask.io/t/bug-buttons-not-accessible-iphone-xr-solana-promo-screen-overlaps-ui/30608)
**Author:** [@jojoprison](https://community.metamask.io/u/jojoprison)\ **Replies:** 1\ **Last updated:** [August 2, 2025, 9:14am UTC](https://community.metamask.io/t/bug-buttons-not-accessible-iphone-xr-solana-promo-screen-overlaps-ui/30608 "2025-08-02T09:14:47Z")
Description: On MetaMask Mobile (latest version), the new “Solana on MetaMask” promo screen doesn’t fit the iPhone XR display. The bottom buttons are cut off and not clickable. No scrolling is available, and rotating th… --- ## [Metamask app won't open on IPHONE 16](https://community.metamask.io/t/metamask-app-wont-open-on-iphone-16/30601)
**Author:** [@Dizmann](https://community.metamask.io/u/Dizmann)\ **Replies:** 1\ **Last updated:** [August 1, 2025, 8:43am UTC](https://community.metamask.io/t/metamask-app-wont-open-on-iphone-16/30601 "2025-08-01T08:43:52Z")
a window opens where you can’t press the bottom button --- ## [Buy USDC with Binance and Coinbase functionality Broken](https://community.metamask.io/t/buy-usdc-with-binance-and-coinbase-functionality-broken/30551)
**Author:** [@punkypay](https://community.metamask.io/u/punkypay)\ **Replies:** 1\ **Last updated:** [July 23, 2025, 8:05am UTC](https://community.metamask.io/t/buy-usdc-with-binance-and-coinbase-functionality-broken/30551 "2025-07-23T08:05:49Z")
Hello all, I just wanted to leave a notice about a bug to the developers. The “Buy with Coinbase or Binance” functionality recently broke for currencies other than Ethereum. Let me give a breakdown of how to reproduce t… [Previous page](https://community.metamask.io/c/support/5.md?page=3) [Next page](https://community.metamask.io/c/support/5.md?page=5)