# Support
**URL:** https://community.metamask.io/c/support/5.md?page=6
[Latest](https://community.metamask.io/latest.md) · [Categories](https://community.metamask.io/categories.md) · [Tags](https://community.metamask.io/tags.md)
**Page:** 7
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## [About unwanted metamask popup when opening browser](https://community.metamask.io/t/about-unwanted-metamask-popup-when-opening-browser/30297)
**Author:** [@sandy66531159](https://community.metamask.io/u/sandy66531159)\
**Replies:** 2\
**Last updated:** [March 26, 2025, 7:29am UTC](https://community.metamask.io/t/about-unwanted-metamask-popup-when-opening-browser/30297 "2025-03-26T07:29:05Z")
i have query about my MetaMask extension.. when ever i open my browser in which MetaMask extentsion is . then at the opening of browser.. my MetaMask opens first.. pls help me to stop this page popup .
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## [Cannot import private or create new wallet on IOS](https://community.metamask.io/t/cannot-import-private-or-create-new-wallet-on-ios/30306)
**Author:** [@tuongkahp](https://community.metamask.io/u/tuongkahp)\
**Replies:** 2\
**Last updated:** [March 28, 2025, 10:07am UTC](https://community.metamask.io/t/cannot-import-private-or-create-new-wallet-on-ios/30306 "2025-03-28T10:07:08Z")
I cannot import private or create new wallet on MetaMask IOS app
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## [I like the logo of ETHMNY token to be updated](https://community.metamask.io/t/i-like-the-logo-of-ethmny-token-to-be-updated/30300)
**Author:** [@Franknakamo](https://community.metamask.io/u/Franknakamo)\
**Replies:** 1\
**Last updated:** [March 27, 2025, 12:01am UTC](https://community.metamask.io/t/i-like-the-logo-of-ethmny-token-to-be-updated/30300 "2025-03-27T00:01:16Z")
Description: I like the logo for ETHMNY token to be updated Contract address: 0xbF4a2DdaA16148a9D0fA2093FfAC450ADb7cd4aa Purpose: Extension/Mobile/Both: Images/Attachments:
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## [Opening Gmail gets stuck in loading screen (Firefox Metamask add-on)](https://community.metamask.io/t/opening-gmail-gets-stuck-in-loading-screen-firefox-metamask-add-on/30288)
**Author:** [@macrosaga](https://community.metamask.io/u/macrosaga)\
**Replies:** 4\
**Last updated:** [March 22, 2025, 10:03pm UTC](https://community.metamask.io/t/opening-gmail-gets-stuck-in-loading-screen-firefox-metamask-add-on/30288 "2025-03-22T22:03:28Z")
When I try to open Gmail on Firefox with MetaMask add-on enabled it gets stuck on the loading screen: But when I disable MetaMask add-on and refresh Firefox page, Gmail is loading. I have tried it on several differe…
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## [Cant swap eth bnb to bnb on matic/bnb network](https://community.metamask.io/t/cant-swap-eth-bnb-to-bnb-on-matic-bnb-network/30290)
**Author:** [@Gce108Msk](https://community.metamask.io/u/Gce108Msk)\
**Replies:** 1\
**Last updated:** [March 20, 2025, 10:27am UTC](https://community.metamask.io/t/cant-swap-eth-bnb-to-bnb-on-matic-bnb-network/30290 "2025-03-20T10:27:11Z")
I have USDT bnb on matic/bnb network I tried to bridge to USDT eth network - it asks for more bnb gas i tried swapping eth and pol but bnb is not a choice to swap to i tried swapping noot to bnb (only .23 cents) but …
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## [MateMask cannot be opened！](https://community.metamask.io/t/matemask-cannot-be-opened/30285)
**Author:** [@ALIANG](https://community.metamask.io/u/ALIANG)\
**Replies:** 3\
**Last updated:** [March 19, 2025, 9:18am UTC](https://community.metamask.io/t/matemask-cannot-be-opened/30285 "2025-03-19T09:18:21Z")
My MetaMask plug-in cannot be opened in the chrome plug-in, and it keeps spinning in circles. I have tried to download the MetaMask plug-in using other browsers and then import the mnemonic, but the account cannot be sav…
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## [Withdraw not possible](https://community.metamask.io/t/withdraw-not-possible/30275)
**Author:** [@auctoz.base](https://community.metamask.io/u/auctoz.base)\
**Replies:** 1\
**Last updated:** [March 17, 2025, 11:23pm UTC](https://community.metamask.io/t/withdraw-not-possible/30275 "2025-03-17T23:23:39Z")
hello everyone, i have the problem that when i call up the deposit function in my vault contract, this message appears. Does anyone know what the problem could be?
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## [Unstaked ETH not received](https://community.metamask.io/t/unstaked-eth-not-received/30269)
**Author:** [@Kiki](https://community.metamask.io/u/Kiki)\
**Replies:** 1\
**Last updated:** [March 15, 2025, 6:26pm UTC](https://community.metamask.io/t/unstaked-eth-not-received/30269 "2025-03-15T18:26:32Z")
Hi, i had submitted an unstake request for ETH a couple of weeks back. After submitting it the unstaked value is shown as zero, the gas fees is deducted and i am not able to now see the staked ETH nor have i received the…
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## [Https://community.metamask.io/t/potential-improvement-to-the-metamask-chrome-extension-the-integration-of-biometric-authenticati](https://community.metamask.io/t/https-community-metamask-io-t-potential-improvement-to-the-metamask-chrome-extension-the-integration-of-biometric-authenticati/30267)
**Author:** [@Muaytie23](https://community.metamask.io/u/Muaytie23)\
**Replies:** 1\
**Last updated:** [March 12, 2025, 8:46pm UTC](https://community.metamask.io/t/https-community-metamask-io-t-potential-improvement-to-the-metamask-chrome-extension-the-integration-of-biometric-authenticati/30267 "2025-03-12T20:46:00Z")
Continuing the discussion from potential improvement to the MetaMask Chrome extension: the integration of biometric authentication on macOS: Description: Purpose: Extension/Mobile/Both: Images/Attachments:
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## [NFT Display issue](https://community.metamask.io/t/nft-display-issue/30177)
**Author:** [@Anna](https://community.metamask.io/u/Anna)\
**Replies:** 2\
**Last updated:** [March 12, 2025, 6:51am UTC](https://community.metamask.io/t/nft-display-issue/30177 "2025-03-12T06:51:54Z")
NFTs don’t change. Hello, I bought a presale NFT on Abstract Network at magic eden. The display on Magic Eden has changed to NFT but on the MetaMask Wallet it remains a presale NFT. Can I delete then import it again? Tha…
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## [My nft image didn't load](https://community.metamask.io/t/my-nft-image-didnt-load/30203)
**Author:** [@sfsdsdfsdfsdf](https://community.metamask.io/u/sfsdsdfsdfsdf)\
**Replies:** 2\
**Last updated:** [March 12, 2025, 6:51am UTC](https://community.metamask.io/t/my-nft-image-didnt-load/30203 "2025-03-12T06:51:29Z")
My nft image didn’t load What can i do?
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## [Solaxy - integration of pre-purchased tokens](https://community.metamask.io/t/solaxy-integration-of-pre-purchased-tokens/30265)
**Author:** [@Etienne\_et\_Heloise](https://community.metamask.io/u/Etienne_et_Heloise)\
**Replies:** 2\
**Last updated:** [March 12, 2025, 6:50am UTC](https://community.metamask.io/t/solaxy-integration-of-pre-purchased-tokens/30265 "2025-03-12T06:50:43Z")
Description: Solaxy - la connection entre Solaxy et MetaMask non faite Purpose: Hello! I bought Solaxy in pre-sale, but I can’t see my pre-purchased tokens in MetaMask. Can you help me? Thanks in advance, Sincerel…
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## [NFT Image Not Loading on MetaMask Android App](https://community.metamask.io/t/nft-image-not-loading-on-metamask-android-app/30252)
**Author:** [@Y.Kita](https://community.metamask.io/u/Y.Kita)\
**Replies:** 2\
**Last updated:** [March 12, 2025, 6:49am UTC](https://community.metamask.io/t/nft-image-not-loading-on-metamask-android-app/30252 "2025-03-12T06:49:29Z")
I am experiencing an issue with the MetaMask Android app where NFT images are not loading. Interestingly, the same NFT image loads correctly on the MetaMask iOS app. Both devices are running MetaMask version 7.40.0 (15…
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## [Customize Transaction Nonce Missing from Metamask](https://community.metamask.io/t/customize-transaction-nonce-missing-from-metamask/30254)
**Author:** [@Bazza](https://community.metamask.io/u/Bazza)\
**Replies:** 2\
**Last updated:** [March 4, 2025, 1:24pm UTC](https://community.metamask.io/t/customize-transaction-nonce-missing-from-metamask/30254 "2025-03-04T13:24:53Z")
Hi, I installed the latest version of the MM extension on Chrome for MAC but have found that the Customize Transaction Nonce option in Advanced settings is missing. Is this a bug?
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## [Defi tab in new metamask upgrade](https://community.metamask.io/t/defi-tab-in-new-metamask-upgrade/30243)
**Author:** [@viking5059](https://community.metamask.io/u/viking5059)\
**Replies:** 1\
**Last updated:** [March 2, 2025, 1:29pm UTC](https://community.metamask.io/t/defi-tab-in-new-metamask-upgrade/30243 "2025-03-02T13:29:16Z")
Add defi tab in the new MetaMask upgrade. Very important. Rabby wallet already have it.
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## [Pi network swap](https://community.metamask.io/t/pi-network-swap/30211)
**Author:** [@alexandreluis](https://community.metamask.io/u/alexandreluis)\
**Replies:** 3\
**Last updated:** [February 24, 2025, 1:37pm UTC](https://community.metamask.io/t/pi-network-swap/30211 "2025-02-24T13:37:56Z")
Description: Is possible create a swap Pinetwork to BNB, Ethereum e etc? Purpose: Example: BNB \> PI end PI \> BNB Extension/Mobile/Both: In all Images/Attachments: No img. I waiting See you
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## [Problem with the new version of Firefox 135.0.1](https://community.metamask.io/t/problem-with-the-new-version-of-firefox-135-0-1/30209)
**Author:** [@dtsphin](https://community.metamask.io/u/dtsphin)\
**Replies:** 1\
**Last updated:** [February 24, 2025, 11:17am UTC](https://community.metamask.io/t/problem-with-the-new-version-of-firefox-135-0-1/30209 "2025-02-24T11:17:40Z")
Since I updated Firefox to version 135.0.1, I have encountered problem with MetaMask. on many sites, the MetaMask extension for performing transactions and signing in, signing … does not open and various errors related …
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## [Metamask can not be started in Chrome (PC)](https://community.metamask.io/t/metamask-can-not-be-started-in-chrome-pc/30180)
**Author:** [@morpheusmetalhead](https://community.metamask.io/u/morpheusmetalhead)\
**Replies:** 1\
**Last updated:** [February 12, 2025, 10:45pm UTC](https://community.metamask.io/t/metamask-can-not-be-started-in-chrome-pc/30180 "2025-02-12T22:45:10Z")
Everytime i get this message from yesterday: MetaMask had trouble starting. This error could be intermittent, so try restarting the extension. Restart MetaMask I cleared browser and updated MetaMask in develeper mode b…
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## [Automatically switch to another network during transaction](https://community.metamask.io/t/automatically-switch-to-another-network-during-transaction/30169)
**Author:** [@dtsphin](https://community.metamask.io/u/dtsphin)\
**Replies:** 1\
**Last updated:** [February 10, 2025, 7:09am UTC](https://community.metamask.io/t/automatically-switch-to-another-network-during-transaction/30169 "2025-02-10T07:09:32Z")
Hi When I open multiple sites in multiple tabs (in Firefox), when I try to make a transaction on one site without leaving the tab (for example, on the bsc network), it automatically switches to another network associate…
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## [Get wallet private key from Onchain Attestation](https://community.metamask.io/t/get-wallet-private-key-from-onchain-attestation/30164)
**Author:** [@NSB74](https://community.metamask.io/u/NSB74)\
**Replies:** 13\
**Last updated:** [February 10, 2025, 7:06am UTC](https://community.metamask.io/t/get-wallet-private-key-from-onchain-attestation/30164 "2025-02-10T07:06:38Z")
I have my 2 wallets verified with onchain attestation, I can only import one of them to Metamaks now, although I used to be able to access both on the same seed phrase? I have found the private key for one of them, but n…
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## [XYZ buyed but help please](https://community.metamask.io/t/xyz-buyed-but-help-please/30167)
**Author:** [@Mesut](https://community.metamask.io/u/Mesut)\
**Replies:** 1\
**Last updated:** [February 9, 2025, 4:01pm UTC](https://community.metamask.io/t/xyz-buyed-but-help-please/30167 "2025-02-09T16:01:29Z")
Dear all, Please can someone help me. I buy XYZ from the website of XYZ that linked with my Metawallet. Now i see another contractadres in Meta than on the wrbsite of XYZ. And i see also something like see attachment. …
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## [No resolution for domain provided](https://community.metamask.io/t/no-resolution-for-domain-provided/30160)
**Author:** [@brightspark](https://community.metamask.io/u/brightspark)\
**Replies:** 5\
**Last updated:** [February 5, 2025, 4:34pm UTC](https://community.metamask.io/t/no-resolution-for-domain-provided/30160 "2025-02-05T16:34:58Z")
What does this mean? I get it when trying to send Solana to my Exodus wallet. I have also tried sending to Coinbase but get the same message, Can someone help please?
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## [Is Metamask sending private txn (skipping mempool) on Ethereum chain?](https://community.metamask.io/t/is-metamask-sending-private-txn-skipping-mempool-on-ethereum-chain/30132)
**Author:** [@cerafe3613](https://community.metamask.io/u/cerafe3613)\
**Replies:** 1\
**Last updated:** [February 3, 2025, 8:49am UTC](https://community.metamask.io/t/is-metamask-sending-private-txn-skipping-mempool-on-ethereum-chain/30132 "2025-02-03T08:49:53Z")
I recently used MetaMask on ethereum mainnet to simply transfer eth. I see to my surprise that the transaction gets submitted as a private txn skipping mempool (similar to going via flashbot). How is it possible- is it t…
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## [Cash out to commonwealth bank account](https://community.metamask.io/t/cash-out-to-commonwealth-bank-account/30092)
**Author:** [@mmc1](https://community.metamask.io/u/mmc1)\
**Replies:** 6\
**Last updated:** [January 30, 2025, 2:10pm UTC](https://community.metamask.io/t/cash-out-to-commonwealth-bank-account/30092 "2025-01-30T14:10:54Z")
Help | CoinEx - The Global Cryptocurrency Exchangehttps://www.coinex.com/en/help/sections/articles/360030975794
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## [Pig Butchering Romance Crypto Scam - Please Help!](https://community.metamask.io/t/pig-butchering-romance-crypto-scam-please-help/30097)
**Author:** [@newbiehelp1234](https://community.metamask.io/u/newbiehelp1234)\
**Replies:** 4\
**Last updated:** [January 22, 2025, 5:22pm UTC](https://community.metamask.io/t/pig-butchering-romance-crypto-scam-please-help/30097 "2025-01-22T17:22:18Z")
Hi - So I am currently involved in a Pig Butchering Romance Scam. I am still talking to the Scammer to try to recoup my $. I met “Anna” on Hinge and she walked me through on how to download Cryptodotcom and MetaMask. We…
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## [I think I have been scammed](https://community.metamask.io/t/i-think-i-have-been-scammed/30085)
**Author:** [@Geg](https://community.metamask.io/u/Geg)\
**Replies:** 1\
**Last updated:** [January 18, 2025, 4:39am UTC](https://community.metamask.io/t/i-think-i-have-been-scammed/30085 "2025-01-18T04:39:29Z")
Description: they took me from MetaMask to another website c o i n m m b . u s Purpose: can’t retrieve my money. Extension/Mobile/Both: NA Images/Attachments:
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## [How can I see my history of my transactions in my wallet](https://community.metamask.io/t/how-can-i-see-my-history-of-my-transactions-in-my-wallet/30081)
**Author:** [@Nick58](https://community.metamask.io/u/Nick58)\
**Replies:** 6\
**Last updated:** [January 17, 2025, 3:29pm UTC](https://community.metamask.io/t/how-can-i-see-my-history-of-my-transactions-in-my-wallet/30081 "2025-01-17T15:29:23Z")
I’m new here. I’ve send some money from my bank account to my MetaMask account one month ago. I don’t see this transaction in my MetaMask wallet. How can I see that transaction in my MetaMask wallet? Overall how can I s…
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## [Адрес моего аккаунта:](https://community.metamask.io/t/topic/30080)
**Author:** [@IgorDushman](https://community.metamask.io/u/IgorDushman)\
**Replies:** 1\
**Last updated:** [January 17, 2025, 7:18am UTC](https://community.metamask.io/t/topic/30080 "2025-01-17T07:18:55Z")
(removed for just posting a public address)
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## [Reverse sent of ETH](https://community.metamask.io/t/reverse-sent-of-eth/30072)
**Author:** [@Aocamino](https://community.metamask.io/u/Aocamino)\
**Replies:** 1\
**Last updated:** [January 14, 2025, 11:36am UTC](https://community.metamask.io/t/reverse-sent-of-eth/30072 "2025-01-14T11:36:16Z")
Description: I sent ETH over the Arbitrum One network to Zero Hash Liquidity Services LLC. Arbitrum One is an L2 provider, and ZeroHash cannot support cryptocurrency deposits from L2 providers. I need to know how to rev…
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## [“Metamask cannot load balance”](https://community.metamask.io/t/metamask-cannot-load-balance/29939)
**Author:** [@user1895](https://community.metamask.io/u/user1895)\
**Replies:** 8\
**Last updated:** [January 14, 2025, 7:58am UTC](https://community.metamask.io/t/metamask-cannot-load-balance/29939 "2025-01-14T07:58:49Z")
Description: “MetaMask cannot load balance” Purpose: “MetaMask cannot load balance” Extension/Mobile/Both: “MetaMask cannot load balance” Images/Attachments: “MetaMask cannot load balance”
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