# Support **URL:** https://community.metamask.io/c/support/5.md?page=7 [Latest](https://community.metamask.io/latest.md) · [Categories](https://community.metamask.io/categories.md) · [Tags](https://community.metamask.io/tags.md) **Page:** 8 --- ## [Error writing message in Hexdata](https://community.metamask.io/t/error-writing-message-in-hexdata/30045)
**Author:** [@user30](https://community.metamask.io/u/user30)\ **Replies:** 7\ **Last updated:** [January 14, 2025, 4:14am UTC](https://community.metamask.io/t/error-writing-message-in-hexdata/30045 "2025-01-14T04:14:21Z")
Description: Currently, if I can’t write messages to hexdata Purpose: I want to fix this Extension/Mobile/Both: Mobile Images/Attachments: --- ## [Unexpected native token symbol](https://community.metamask.io/t/unexpected-native-token-symbol/30070)
**Author:** [@rohit\_zest](https://community.metamask.io/u/rohit_zest)\ **Replies:** 4\ **Last updated:** [January 14, 2025, 3:06am UTC](https://community.metamask.io/t/unexpected-native-token-symbol/30070 "2025-01-14T03:06:44Z")
I added BNB and Polygon networks in my wallet from the MetaMask scroll down list. It has red danger button and it says Unexpected Native Token Symbol. The native token symbol does not match the expected symbol of the nat… --- ## [How do I input debit card](https://community.metamask.io/t/how-do-i-input-debit-card/30068)
**Author:** [@slp500327](https://community.metamask.io/u/slp500327)\ **Replies:** 1\ **Last updated:** [January 13, 2025, 3:57pm UTC](https://community.metamask.io/t/how-do-i-input-debit-card/30068 "2025-01-13T15:57:11Z")
\*\*Article Title:\*\*debit/credit card input \*\*Article Link:\*\*put in new card Translation Language: Translation Submission: --- ## [I can’t connecte to my wallet](https://community.metamask.io/t/i-can-t-connecte-to-my-wallet/30035)
**Author:** [@Mimk](https://community.metamask.io/u/Mimk)\ **Replies:** 14\ **Last updated:** [January 9, 2025, 2:24am UTC](https://community.metamask.io/t/i-can-t-connecte-to-my-wallet/30035 "2025-01-09T02:24:59Z")
Hi, I can’t log into my MetaMask wallet. You told me to update it. Big mistake – I updated it and now I can’t log in. my recovery phrase (SRP), I can’t access my wallet. How can I regain access now? And why I can’t spe… --- ## [Cannot Swap or Send Fart in MetaMask](https://community.metamask.io/t/cannot-swap-or-send-fart-in-metamask/30033)
**Author:** [@appdemon](https://community.metamask.io/u/appdemon)\ **Replies:** 1\ **Last updated:** [January 6, 2025, 3:26pm UTC](https://community.metamask.io/t/cannot-swap-or-send-fart-in-metamask/30033 "2025-01-06T15:26:17Z")
Hi, I currently bought Fart, by importing a custom token from this address 0xa28dc89270355C129cb7A3070094FFb1859Cc6f1 however cannot swap or send the tokens anywhere. If I attempt to swap it I get a “Quotes not availab… --- ## [I my phone was stolen and I don't have access to my metamask wallet, I can't my passkey , can you help me sir](https://community.metamask.io/t/i-my-phone-was-stolen-and-i-dont-have-access-to-my-metamask-wallet-i-cant-my-passkey-can-you-help-me-sir/30005)
**Author:** [@Samyon6684735](https://community.metamask.io/u/Samyon6684735)\ **Replies:** 1\ **Last updated:** [January 1, 2025, 10:11pm UTC](https://community.metamask.io/t/i-my-phone-was-stolen-and-i-dont-have-access-to-my-metamask-wallet-i-cant-my-passkey-can-you-help-me-sir/30005 "2025-01-01T22:11:30Z")
Hi ow ca you help me --- ## [I received half BTC from BTCC which was released on 2017, I don't know how to switch the password into my metamask wallet](https://community.metamask.io/t/i-received-half-btc-from-btcc-which-was-released-on-2017-i-dont-know-how-to-switch-the-password-into-my-metamask-wallet/29960)
**Author:** [@wangzigaetan](https://community.metamask.io/u/wangzigaetan)\ **Replies:** 4\ **Last updated:** [December 29, 2024, 6:32am UTC](https://community.metamask.io/t/i-received-half-btc-from-btcc-which-was-released-on-2017-i-dont-know-how-to-switch-the-password-into-my-metamask-wallet/29960 "2024-12-29T06:32:16Z")
I received half BTC from BTCC which was released on 2017, I don’t know how to switch the password into my MetaMask wallet --- ## [Using legacy wallet with Metamask?](https://community.metamask.io/t/using-legacy-wallet-with-metamask/29992)
**Author:** [@mhixson](https://community.metamask.io/u/mhixson)\ **Replies:** 1\ **Last updated:** [December 27, 2024, 5:36am UTC](https://community.metamask.io/t/using-legacy-wallet-with-metamask/29992 "2024-12-27T05:36:55Z")
I have a wallet from 2011 that I would like to access. This was before BIP39 which created the 12 word wallet recovery phrase. This makes it difficult if not impossible to add it to other exchanges like Coinbase. Can Me… --- ## [Secret recovery phrase not working on another device](https://community.metamask.io/t/secret-recovery-phrase-not-working-on-another-device/29988)
**Author:** [@apavlo](https://community.metamask.io/u/apavlo)\ **Replies:** 1\ **Last updated:** [December 26, 2024, 5:33pm UTC](https://community.metamask.io/t/secret-recovery-phrase-not-working-on-another-device/29988 "2024-12-26T17:33:10Z")
I couldn’t find a topic specifically related to security or logins, so I apologize if this is off-topic. I set up an account using the Chrome extension on my Windows 11 laptop. However, when I tried to log in on my iOS i… --- ## [Can't change Network](https://community.metamask.io/t/cant-change-network/29954)
**Author:** [@Jaffle](https://community.metamask.io/u/Jaffle)\ **Replies:** 6\ **Last updated:** [December 26, 2024, 1:09am UTC](https://community.metamask.io/t/cant-change-network/29954 "2024-12-26T01:09:15Z")
On one of my PC’s, while it has been working for years, MetaMask doesn’t update the token list when I switch from ETH to BSC. Keeps showing token on ETH even if try to switch. Works well on an other PC. any clew ? Thanks … --- ## [Metamask balance fetching issue](https://community.metamask.io/t/metamask-balance-fetching-issue/29857)
**Author:** [@isha](https://community.metamask.io/u/isha)\ **Replies:** 8\ **Last updated:** [December 9, 2024, 9:08am UTC](https://community.metamask.io/t/metamask-balance-fetching-issue/29857 "2024-12-09T09:08:18Z")
I have balance in my metamaks account which I can see on the amoy ploygonscan but the balance is not fetched by MetaMask dues to which all my transactions are failing As well as I tried to do transactions but the t… --- ## [I have sent the eth from Metamask to binance by erc 20 network but I have not received?](https://community.metamask.io/t/i-have-sent-the-eth-from-metamask-to-binance-by-erc-20-network-but-i-have-not-received/29970)
**Author:** [@Waqifshah111](https://community.metamask.io/u/Waqifshah111)\ **Replies:** 1\ **Last updated:** [December 25, 2024, 11:03pm UTC](https://community.metamask.io/t/i-have-sent-the-eth-from-metamask-to-binance-by-erc-20-network-but-i-have-not-received/29970 "2024-12-25T23:03:30Z")
\*\*Article Title:\*\*transfer Article Link: Translation Language: Translation Submission: --- ## [Erro de transação](https://community.metamask.io/t/erro-de-transacao/29848)
**Author:** [@Eotheusma](https://community.metamask.io/u/Eotheusma)\ **Replies:** 11\ **Last updated:** [December 8, 2024, 12:57am UTC](https://community.metamask.io/t/erro-de-transacao/29848 "2024-12-08T00:57:12Z")
Essa mensagem me aparece quando vou tentar fazer um saque, o que pode ser? --- ## [Request for Assistance with MetaMask Phishing Site Block Issue](https://community.metamask.io/t/request-for-assistance-with-metamask-phishing-site-block-issue/29872)
**Author:** [@yourtrump](https://community.metamask.io/u/yourtrump)\ **Replies:** 3\ **Last updated:** [December 9, 2024, 10:45am UTC](https://community.metamask.io/t/request-for-assistance-with-metamask-phishing-site-block-issue/29872 "2024-12-09T10:45:05Z")
Hello, Our domain has been flagged and blocked by MetaMask as a phishing site. We have already submitted an appeal through the Eth-Phishing-Detect repository on GitHub, but we have not received any response so far. We … --- ## [Rxs finance transfer](https://community.metamask.io/t/rxs-finance-transfer/29923)
**Author:** [@Pain](https://community.metamask.io/u/Pain)\ **Replies:** 5\ **Last updated:** [December 16, 2024, 11:21am UTC](https://community.metamask.io/t/rxs-finance-transfer/29923 "2024-12-16T11:21:07Z")
Hello. I have a bunch of the rxs finance tokens in my wallet. I would like to sent some to another wallet, but every time it fails eventhough there is sufficient funds. Any suggestions? erc-20 token transfer error (una… --- ## [Send non-ETH ERC-20 tokens without ETH balance?](https://community.metamask.io/t/send-non-eth-erc-20-tokens-without-eth-balance/29929)
**Author:** [@Greendrake](https://community.metamask.io/u/Greendrake)\ **Replies:** 5\ **Last updated:** [December 16, 2024, 3:10pm UTC](https://community.metamask.io/t/send-non-eth-erc-20-tokens-without-eth-balance/29929 "2024-12-16T15:10:08Z")
I’ve deposited some CRV to my MetaMask. Now I want to send them: It says I need some ETH to pay the fees. Okay. I am fine swapping some CRV to ETH to pay the fees to send CRV: But it looks like in order to swap… --- ## [Backuping wallet via email question](https://community.metamask.io/t/backuping-wallet-via-email-question/29938)
**Author:** [@DMain92](https://community.metamask.io/u/DMain92)\ **Replies:** 2\ **Last updated:** [December 17, 2024, 7:33am UTC](https://community.metamask.io/t/backuping-wallet-via-email-question/29938 "2024-12-17T07:33:47Z")
Yesterday I got an email from requests@judge.me in which is told that I need to back up my wallet using my email, but I can’t find that option in neither Android app nor Chrome extention. Does anybody know how can I … --- ## [Metamask extension doesn't work](https://community.metamask.io/t/metamask-extension-doesnt-work/29953)
**Author:** [@cool-d](https://community.metamask.io/u/cool-d)\ **Replies:** 1\ **Last updated:** [December 21, 2024, 8:27am UTC](https://community.metamask.io/t/metamask-extension-doesnt-work/29953 "2024-12-21T08:27:03Z")
Hello, I have a problem my wallet is connected to my firefox browser , it seems to doesn’t connect to any websites. But the plugin has been updated i am with the latest version 12.6.2. Can you help me ? --- ## [Bitcoin transfer order on MetaMask to vi safebal](https://community.metamask.io/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894)
**Author:** [@Phattai13](https://community.metamask.io/u/Phattai13)\ **Replies:** 8\ **Last updated:** [December 9, 2024, 10:48am UTC](https://community.metamask.io/t/bitcoin-transfer-order-on-metamask-to-vi-safebal/29894 "2024-12-09T10:48:35Z")
Hello! I have made a bitcoin transfer order on MetaMask to vi safebal but did not receive it. Please help me get that money back. --- ## [Issue with "Continue" Button on Shibarium/Puppynet Network Stuck Intermittently](https://community.metamask.io/t/issue-with-continue-button-on-shibarium-puppynet-network-stuck-intermittently/29867)
**Author:** [@vinayakshib](https://community.metamask.io/u/vinayakshib)\ **Replies:** 1\ **Last updated:** [December 9, 2024, 7:37am UTC](https://community.metamask.io/t/issue-with-continue-button-on-shibarium-puppynet-network-stuck-intermittently/29867 "2024-12-09T07:37:06Z")
We are experiencing an issue with the “Continue” button when trying to perform transactions on the Shibarium/Puppynet network. Approximately one out of every three times I attempt to make a transaction, the “Continue” bu… --- ## [Metamask Not Connecting To Flare Network](https://community.metamask.io/t/metamask-not-connecting-to-flare-network/29843)
**Author:** [@YogieBear](https://community.metamask.io/u/YogieBear)\ **Replies:** 3\ **Last updated:** [December 3, 2024, 2:01pm UTC](https://community.metamask.io/t/metamask-not-connecting-to-flare-network/29843 "2024-12-03T14:01:52Z")
Hi,MetaMask is not connecting to Flare or Songbird Networks and my wallet is empty. Please advise. Thanks. --- ## [Ajuda para localizar](https://community.metamask.io/t/ajuda-para-localizar/29837)
**Author:** [@Eotheusma](https://community.metamask.io/u/Eotheusma)\ **Replies:** 3\ **Last updated:** [December 2, 2024, 4:44pm UTC](https://community.metamask.io/t/ajuda-para-localizar/29837 "2024-12-02T16:44:20Z")
Desculpem o incômodo tive alguns problemas com essa carteira WLD ultimamente Seria possível me ajudarem a localizar essa transferência para que eu consiga enviar a minha carteira MetaMask? Hash: 0x91abfeeb9055f41477049… --- ## [Transaction ( bridge )](https://community.metamask.io/t/transaction-bridge/29835)
**Author:** [@Titi](https://community.metamask.io/u/Titi)\ **Replies:** 4\ **Last updated:** [December 2, 2024, 3:17pm UTC](https://community.metamask.io/t/transaction-bridge/29835 "2024-12-02T15:17:39Z")
Hi I have a problem, I made a bridge 10 hours ago and I still have not received my token. My transaction says it’s confirmed but I still haven’t received anything..can someone please help me --- ## [USDC Não debitado](https://community.metamask.io/t/usdc-nao-debitado/29834)
**Author:** [@Eotheusma](https://community.metamask.io/u/Eotheusma)\ **Replies:** 9\ **Last updated:** [December 2, 2024, 2:46pm UTC](https://community.metamask.io/t/usdc-nao-debitado/29834 "2024-12-02T14:46:00Z")
Coloquei minha carteira MetaMask para o recebimento de um reembolso, de acordo com a outra plataforma o valor foi debitado na minha carteira mas não aparece por lá Meu endereço TxID 0x8dbed404a989806bde579d7ef1e4b057b84… --- ## [Log OFF / OUT aaaaaaa](https://community.metamask.io/t/log-off-out-aaaaaaa/29797)
**Author:** [@tomtheriault](https://community.metamask.io/u/tomtheriault)\ **Replies:** 1\ **Last updated:** [November 27, 2024, 7:45am UTC](https://community.metamask.io/t/log-off-out-aaaaaaa/29797 "2024-11-27T07:45:33Z")
All I want to do is log off/out !!! That’s it !!! I clicked on like 50,000 buttons, lick to make a person vomit yet the logout button remains a mystery ??? Where the %^\*# is the button …… ??? How putting the log out … --- ## [Styling and Images in Snaps](https://community.metamask.io/t/styling-and-images-in-snaps/29793)
**Author:** [@askar](https://community.metamask.io/u/askar)\ **Replies:** 5\ **Last updated:** [November 26, 2024, 6:32am UTC](https://community.metamask.io/t/styling-and-images-in-snaps/29793 "2024-11-26T06:32:32Z")
Hi, I was wondering if there is any workout rendering PNGs within the Image components? Why are the Image snap components limited to svgs? Also, how can one style the Snap components such as boxes? --- ## [Copié la direccion erronea de metamask](https://community.metamask.io/t/copie-la-direccion-erronea-de-metamask/29766)
**Author:** [@MarkZx04](https://community.metamask.io/u/MarkZx04)\ **Replies:** 4\ **Last updated:** [November 24, 2024, 10:01pm UTC](https://community.metamask.io/t/copie-la-direccion-erronea-de-metamask/29766 "2024-11-24T22:01:50Z")
En lugar de copiar la dirección de arriba utilicé la de abajo, perdí los tokens? envié BNB desde binance --- ## [Metramask extension keep loading oo](https://community.metamask.io/t/metramask-extension-keep-loading-oo/29779)
**Author:** [@Gorugbo11](https://community.metamask.io/u/Gorugbo11)\ **Replies:** 1\ **Last updated:** [November 22, 2024, 3:13pm UTC](https://community.metamask.io/t/metramask-extension-keep-loading-oo/29779 "2024-11-22T15:13:20Z")
My MetaMask chrome extension is not working it keeps loading same with my Mises brower meta mask extension. I have tried all possible fix, I have clear cache I have uninstall the MetaMask extension and install it again,… --- ## [USD cost too higher than it should be for the current GWEI](https://community.metamask.io/t/usd-cost-too-higher-than-it-should-be-for-the-current-gwei/29751)
**Author:** [@bingbong](https://community.metamask.io/u/bingbong)\ **Replies:** 2\ **Last updated:** [November 15, 2024, 3:14pm UTC](https://community.metamask.io/t/usd-cost-too-higher-than-it-should-be-for-the-current-gwei/29751 "2024-11-15T15:14:02Z")
I’m using Compound v2, and everytime I try to enter a transaction the gas price comes in about $25 above where it should be for the current GWEI (15) required to get a transaction through. I checked another transaction 8… --- ## [Pass verification (upd)](https://community.metamask.io/t/pass-verification-upd/29730)
**Author:** [@Qwerty](https://community.metamask.io/u/Qwerty)\ **Replies:** 3\ **Last updated:** [November 9, 2024, 2:26pm UTC](https://community.metamask.io/t/pass-verification-upd/29730 "2024-11-09T14:26:27Z")
Description: I want to pass verification. Purpose: Extension/Mobile/Both: Images/Attachments: [Previous page](https://community.metamask.io/c/support/5.md?page=6) [Next page](https://community.metamask.io/c/support/5.md?page=8)