# Backup / Restore / Import

**URL:** https://community.metamask.io/c/support/backup-restore-import/9.md?page=2

[Latest](https://community.metamask.io/latest.md) · [Categories](https://community.metamask.io/categories.md) · [Tags](https://community.metamask.io/tags.md)

**Page:** 3

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## [I registered ETC network and still tokens are not showing :(](https://community.metamask.io/t/i-registered-etc-network-and-still-tokens-are-not-showing/27497)

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**Author:** [@39makoto](https://community.metamask.io/u/39makoto)\
**Replies:** 6\
**Last updated:** [November 23, 2023, 8:15am UTC](https://community.metamask.io/t/i-registered-etc-network-and-still-tokens-are-not-showing/27497 "2023-11-23T08:15:25Z")

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Today, I sent ETC to my wallet, but to my surprise, after 3 hours, the funds still haven’t been reflected, even though I’ve already registered the ETC network and added the Render Token to the Ethereum network. I still h…

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## [Certificate issue on Android](https://community.metamask.io/t/certificate-issue-on-android/27419)

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**Author:** [@Nicos99](https://community.metamask.io/u/Nicos99)\
**Replies:** 2\
**Last updated:** [November 21, 2023, 11:12am UTC](https://community.metamask.io/t/certificate-issue-on-android/27419 "2023-11-21T11:12:44Z")

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Hi, I’m creating a dApp and there is an issue loading the site on the MetaMask browser for Android : an error message is displayed instead (we encountered a problem / we could not load this page) with detail “SSL error: …

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## [Privet key missed](https://community.metamask.io/t/privet-key-missed/27427)

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**Author:** [@ishQzada](https://community.metamask.io/u/ishQzada)\
**Replies:** 1\
**Last updated:** [November 15, 2023, 8:06am UTC](https://community.metamask.io/t/privet-key-missed/27427 "2023-11-15T08:06:00Z")

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My privet key missed: Help: \*\*Extension/Mobile/Both: 03456088127 Images/Attacments:

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## [Metamask Crashed](https://community.metamask.io/t/metamask-crashed/27325)

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**Author:** [@gutts](https://community.metamask.io/u/gutts)\
**Replies:** 5\
**Last updated:** [November 13, 2023, 2:28am UTC](https://community.metamask.io/t/metamask-crashed/27325 "2023-11-13T02:28:42Z")

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Hello, My MetaMask crashed today and i dont have my seedphrase. Already tried to get from the vault, but cant find the keyring from the file 000005.ldb Can anyone help? Thanks

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## [OMI token missing after restored Metamask](https://community.metamask.io/t/omi-token-missing-after-restored-metamask/27345)

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**Author:** [@frizouille](https://community.metamask.io/u/frizouille)\
**Replies:** 2\
**Last updated:** [November 12, 2023, 9:37pm UTC](https://community.metamask.io/t/omi-token-missing-after-restored-metamask/27345 "2023-11-12T21:37:53Z")

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I restored my MetaMask wallet after OS clean-install. my MATIC tokens are there on the Polygon network but on the Ethereum network my OMI tokens have disappeared. How could I restore these tokens to my wallet? thanks fo…

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## [Recover state logs for lost MM install](https://community.metamask.io/t/recover-state-logs-for-lost-mm-install/27369)

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**Author:** [@M451](https://community.metamask.io/u/M451)\
**Replies:** 2\
**Last updated:** [November 9, 2023, 12:10pm UTC](https://community.metamask.io/t/recover-state-logs-for-lost-mm-install/27369 "2023-11-09T12:10:28Z")

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Hi all, a question about state logs: I lost my last MM add-on (Firefox) install when my notebook died. It contained a main wallet (which I never used) and a bunch of imported wallets. I don’t have the recovery phrase …

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## [Restore to wallet address](https://community.metamask.io/t/restore-to-wallet-address/27347)

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**Author:** [@user3571](https://community.metamask.io/u/user3571)\
**Replies:** 2\
**Last updated:** [November 6, 2023, 9:40pm UTC](https://community.metamask.io/t/restore-to-wallet-address/27347 "2023-11-06T21:40:33Z")

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I initialized (formatted) the computer, but I don’t know because I didn’t save the secret recovery phrase I know the wallet address because I have a transaction record and I know the password, is there a way to restore m…

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## [Can't find how to use MetaMask Vault Decryptor](https://community.metamask.io/t/cant-find-how-to-use-metamask-vault-decryptor/27333)

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**Author:** [@Mandarr](https://community.metamask.io/u/Mandarr)\
**Replies:** 5\
**Last updated:** [November 6, 2023, 12:19pm UTC](https://community.metamask.io/t/cant-find-how-to-use-metamask-vault-decryptor/27333 "2023-11-06T12:19:57Z")

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Hello, So recently MetaMask kind of disconnected from one of my Chrome profile. Icon disapeared, and MetaMask extension said it was corrupted. I don’t have my seed with me, so I need to find a way. So the first thing I…

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## [Multiple Vault Files on Chrome using Macbook](https://community.metamask.io/t/multiple-vault-files-on-chrome-using-macbook/27329)

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**Author:** [@user3563](https://community.metamask.io/u/user3563)\
**Replies:** 4\
**Last updated:** [November 5, 2023, 3:05pm UTC](https://community.metamask.io/t/multiple-vault-files-on-chrome-using-macbook/27329 "2023-11-05T15:05:16Z")

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Hey. Hey, my MetaMask wallet is stuck loading too infinity and I’m trying to recover my seedphrase since I don’t have the 12 words but I do have the password. I’ve managed to recover a wallet with the MetaMask Decrypte…

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## [Metamask history restore](https://community.metamask.io/t/metamask-history-restore/27330)

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**Author:** [@riproatc](https://community.metamask.io/u/riproatc)\
**Replies:** 2\
**Last updated:** [November 5, 2023, 3:03pm UTC](https://community.metamask.io/t/metamask-history-restore/27330 "2023-11-05T15:03:01Z")

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Hi,my MetaMask recently crashed/got stuck on loading,i believe it was caused by polygon rpc as that was the last task i did before restart and it was stuck there. So after two days of being stuck on loading without the p…

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## [Metamask.Extension](https://community.metamask.io/t/metamask-extension/27317)

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**Author:** [@jo.hurtado](https://community.metamask.io/u/jo.hurtado)\
**Replies:** 1\
**Last updated:** [November 2, 2023, 11:17am UTC](https://community.metamask.io/t/metamask-extension/27317 "2023-11-02T11:17:57Z")

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Today I entered my MetaMask wallet (chrome extension) without any problem, a few hours later when I looked, the extension was not there and when I entered the extension manager, it appears damaged, the problem is that af…

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## [Can't locate my Weth](https://community.metamask.io/t/cant-locate-my-weth/26781)

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**Author:** [@ritz88](https://community.metamask.io/u/ritz88)\
**Replies:** 7\
**Last updated:** [August 27, 2023, 6:48pm UTC](https://community.metamask.io/t/cant-locate-my-weth/26781 "2023-08-27T18:48:05Z")

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Few months ago I wrapped some ETH in my MetaMask account(Chrome extension). Few days ago my Chrome was reset so I had to install all my extensions again. Since I revived my wallet with the seedphrase I can’t find the Wet…

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## [Missing transactions after Restore](https://community.metamask.io/t/missing-transactions-after-restore/25866)

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**Author:** [@tvs](https://community.metamask.io/u/tvs)\
**Replies:** 3\
**Last updated:** [June 5, 2023, 4:44pm UTC](https://community.metamask.io/t/missing-transactions-after-restore/25866 "2023-06-05T16:44:59Z")

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Hi, I had to reinstall my MetaMask in chrome (on windows) due to a crash of chrome. I used my secret pass-phrase to restore my account successfully. (I did not use the private key to restore.) But I have one problem. T…

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## [Why does my Metamask require me to re-imput my passphrase after an OS crash?](https://community.metamask.io/t/why-does-my-metamask-require-me-to-re-imput-my-passphrase-after-an-os-crash/25824)

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**Author:** [@Moonraker](https://community.metamask.io/u/Moonraker)\
**Replies:** 5\
**Last updated:** [June 1, 2023, 9:31am UTC](https://community.metamask.io/t/why-does-my-metamask-require-me-to-re-imput-my-passphrase-after-an-os-crash/25824 "2023-06-01T09:31:51Z")

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Scenario is my OS freezes occasionally. After restart MetaMask prompts me to restart MetaMask. I do, however the only fix is to uninstall/reinstall and then input my pass phrase. Obviously I don’t enjoy doing this. This …

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## [How to Add back Missing Accounts after Restoring using Seed Phrase](https://community.metamask.io/t/how-to-add-back-missing-accounts-after-restoring-using-seed-phrase/67)

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**Author:** [@lsq](https://community.metamask.io/u/lsq)\
**Replies:** 10\
**Last updated:** [November 1, 2021, 2:19pm UTC](https://community.metamask.io/t/how-to-add-back-missing-accounts-after-restoring-using-seed-phrase/67 "2021-11-01T14:19:51Z")

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You had multiple account addresses on Metamask, but only saw one account address after restoring from seed? That’s because When you recover the wallet from the seed phrase, only the default account (Account 1) will be re…

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## [24 Words Seed Phrase from Brave Browser](https://community.metamask.io/t/24-words-seed-phrase-from-brave-browser/66)

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**Author:** [@lsq](https://community.metamask.io/u/lsq)\
**Replies:** 2\
**Last updated:** [July 30, 2021, 1:10pm UTC](https://community.metamask.io/t/24-words-seed-phrase-from-brave-browser/66 "2021-07-30T13:10:08Z")

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If you have a Brave Wallet 24-word seed phrase, you can only use it in Brave’s wallet. Unfortunately, Brave’s 24 words seed phrases are non-standard (not BIP39 compliant), meaning Brave’s seeds are incompatible with Met…

[Previous page](https://community.metamask.io/c/support/backup-restore-import/9.md?page=1)
