# General **URL:** https://community.metamask.io/c/support/general/7.md [Latest](https://community.metamask.io/latest.md) · [Categories](https://community.metamask.io/categories.md) · [Tags](https://community.metamask.io/tags.md) --- ## [About the General category](https://community.metamask.io/t/about-the-general-category/16)
**Author:** [@bharmon](https://community.metamask.io/u/bharmon)\ **Replies:** 1\ **Last updated:** [January 5, 2022, 9:16pm UTC](https://community.metamask.io/t/about-the-general-category/16 "2022-01-05T21:16:21Z")
Stay up to date on the latest releases, features, and educational content here! --- ## [Metamask Firefox Extension:: enable only on specified websites to prevent broken websites](https://community.metamask.io/t/metamask-firefox-extension-enable-only-on-specified-websites-to-prevent-broken-websites/31520)
**Author:** [@redfish](https://community.metamask.io/u/redfish)\ **Replies:** 2\ **Last updated:** [June 15, 2026, 2:13pm UTC](https://community.metamask.io/t/metamask-firefox-extension-enable-only-on-specified-websites-to-prevent-broken-websites/31520 "2026-06-15T14:13:27Z")
Description: Ability to enable MetaMask Firefox Extension only on specified websites. Currently, the extension is injecting its script to all pages, unconditionally, which breaks some websites (and also wastes resources)… --- ## [Background connection unresponsive](https://community.metamask.io/t/background-connection-unresponsive/31517)
**Author:** [@draftman](https://community.metamask.io/u/draftman)\ **Replies:** 4\ **Last updated:** [June 14, 2026, 7:55pm UTC](https://community.metamask.io/t/background-connection-unresponsive/31517 "2026-06-14T19:55:40Z")
\*\*Description:\*\*I am currently facing a “Background connection unresponsive” error on my MetaMask wallet extension. Here are my system details: Platform/Browser: Google Chrome on Windows (Intel i5-9300H CPU) When … --- ## [Process question: external custom network icon PRs for MetaMask Extension and Mobile](https://community.metamask.io/t/process-question-external-custom-network-icon-prs-for-metamask-extension-and-mobile/31500)
**Author:** [@hong](https://community.metamask.io/u/hong)\ **Replies:** 7\ **Last updated:** [June 23, 2026, 1:10am UTC](https://community.metamask.io/t/process-question-external-custom-network-icon-prs-for-metamask-extension-and-mobile/31500 "2026-06-23T01:10:08Z")
Description: I would like to ask about the correct process for external custom network icon contributions. I opened two small PRs for KONET custom network icon support: MetaMask Extension PR #41640 MetaMask Mobile PR… --- ## [I need help with my missing funds](https://community.metamask.io/t/i-need-help-with-my-missing-funds/31469)
**Author:** [@trac3r1](https://community.metamask.io/u/trac3r1)\ **Replies:** 1\ **Last updated:** [May 20, 2026, 8:14pm UTC](https://community.metamask.io/t/i-need-help-with-my-missing-funds/31469 "2026-05-20T20:14:54Z")
It’s been 20 days since I have been waiting and the support at the MetaMask card just keep telling me they are investigating my missing funds; I am frustrated and very annoyed. Can someone in the MetaMask team send an in… --- ## [Cannot set up a wallet on Android because the screen doesn't show](https://community.metamask.io/t/cannot-set-up-a-wallet-on-android-because-the-screen-doesnt-show/31446)
**Author:** [@MarkDavis1427](https://community.metamask.io/u/MarkDavis1427)\ **Replies:** 2\ **Last updated:** [May 7, 2026, 11:58pm UTC](https://community.metamask.io/t/cannot-set-up-a-wallet-on-android-because-the-screen-doesnt-show/31446 "2026-05-07T23:58:35Z")
I am hitting a brick wallet very early in the process of setting up a MetaMask wallet on an Android phone. If I select “create a new wallet” and “continue with google”, then it asks me to create a password. I can type… --- ## [MetaMask Support Delays and Unresolved Ticket — Any Effective Escalation Methods?](https://community.metamask.io/t/metamask-support-delays-and-unresolved-ticket-any-effective-escalation-methods/31435)
**Author:** [@tomarvinay1995](https://community.metamask.io/u/tomarvinay1995)\ **Replies:** 1\ **Last updated:** [May 4, 2026, 12:31pm UTC](https://community.metamask.io/t/metamask-support-delays-and-unresolved-ticket-any-effective-escalation-methods/31435 "2026-05-04T12:31:27Z")
I’m seeking guidance on handling ongoing delays with MetaMask customer support no \[edited\]. I recently submitted a ticket regarding a transaction issue and potential account security concern, but I have not received a me… --- ## [Number of fees and taxes](https://community.metamask.io/t/number-of-fees-and-taxes/31430)
**Author:** [@David3](https://community.metamask.io/u/David3)\ **Replies:** 1\ **Last updated:** [May 4, 2026, 10:43am UTC](https://community.metamask.io/t/number-of-fees-and-taxes/31430 "2026-05-04T10:43:18Z")
Article Title: Fees / taxes Article Link: Translation Language: Translation Submission: --- ## [I need help, thank you](https://community.metamask.io/t/jai-besoin-daide-merci/31416)
**Author:** [@Poquito](https://community.metamask.io/u/Poquito)\ **Replies:** 2\ **Last updated:** [May 2, 2026, 12:19am UTC](https://community.metamask.io/t/jai-besoin-daide-merci/31416 "2026-05-02T00:19:21Z")
Hello I'm new here among you. I have a small concern regarding a deposit that I have not received since 03/31/2026 at 3:36 p.m. If someone could help me manage this situation, it would make me ple… --- ## [PR review blocked for DeFi adapter integration](https://community.metamask.io/t/pr-review-blocked-for-defi-adapter-integration/31319)
**Author:** [@alex\_224534](https://community.metamask.io/u/alex_224534)\ **Replies:** 2\ **Last updated:** [March 22, 2026, 3:39pm UTC](https://community.metamask.io/t/pr-review-blocked-for-defi-adapter-integration/31319 "2026-03-22T15:39:21Z")
Description: I submitted a PR for MetaMask Institutional DeFi adapter integration, but it is blocked due to maintainer approval and has not received any review. PR: consensys-vertical-apps/mmi-defi-adapters pull request… --- ## [Balance unaffected](https://community.metamask.io/t/saldo-no-inpactado/31299)
**Author:** [@pamela](https://community.metamask.io/u/pamela)\ **Replies:** 2\ **Last updated:** [March 9, 2026, 7:09am UTC](https://community.metamask.io/t/saldo-no-inpactado/31299 "2026-03-09T07:09:53Z")
I loaded eth from world coin to meta but I don't know if it impacted or why not --- ## [I just lost all my funds](https://community.metamask.io/t/i-just-lost-all-my-funds/31274)
**Author:** [@vijethkgowda](https://community.metamask.io/u/vijethkgowda)\ **Replies:** 1\ **Last updated:** [February 25, 2026, 6:58am UTC](https://community.metamask.io/t/i-just-lost-all-my-funds/31274 "2026-02-25T06:58:41Z")
I just all my savings fund in one day please some one help me I never share my security praise I still lost my money. I just lost arroung 1500$ it may seems small amount but for a me it’s years works saving just lost … --- ## [Fiat conversion rates no longer showing for Fuse Network (Chain ID 122) in MetaMask v13.13.1](https://community.metamask.io/t/fiat-conversion-rates-no-longer-showing-for-fuse-network-chain-id-122-in-metamask-v13-13-1/31143)
**Author:** [@Misha\_Fuse](https://community.metamask.io/u/Misha_Fuse)\ **Replies:** 1\ **Last updated:** [January 8, 2026, 5:30pm UTC](https://community.metamask.io/t/fiat-conversion-rates-no-longer-showing-for-fuse-network-chain-id-122-in-metamask-v13-13-1/31143 "2026-01-08T17:30:09Z")
Hi MetaMask team, We’re reaching out regarding an issue affecting our users on the Fuse Network (Chain ID: 122). In recent MetaMask versions (currently v13.13.1), fiat conversion values are no longer displayed for toke… --- ## [Internal Error in MetaMask Extension on Ubuntu](https://community.metamask.io/t/internal-error-in-metamask-extension-on-ubuntu/31062)
**Author:** [@saranyan](https://community.metamask.io/u/saranyan)\ **Replies:** 1\ **Last updated:** [December 2, 2025, 1:02pm UTC](https://community.metamask.io/t/internal-error-in-metamask-extension-on-ubuntu/31062 "2025-12-02T13:02:32Z")
Hi Team, I am writing to report an issue I am currently facing with the MetaMask browser extension on my desktop. While using the extension, I repeatedly encounter an internal error, and I am unable to proceed with a… --- ## [MetaMask SDK Issues – Session Engagement & User Rejection Response on Both Android & IOS](https://community.metamask.io/t/metamask-sdk-issues-session-engagement-user-rejection-response-on-both-android-ios/31061)
**Author:** [@saranyan](https://community.metamask.io/u/saranyan)\ **Replies:** 1\ **Last updated:** [December 2, 2025, 1:00pm UTC](https://community.metamask.io/t/metamask-sdk-issues-session-engagement-user-rejection-response-on-both-android-ios/31061 "2025-12-02T13:00:34Z")
We are developing a React Native application under the DEX module and are currently facing issues with the MetaMask SDK integration. The initial connection between our mobile application and MetaMask works correctly. Ho… --- ## [MetaMask SDK Issues – Session Engagement & User Rejection Response on Android](https://community.metamask.io/t/metamask-sdk-issues-session-engagement-user-rejection-response-on-android/30835)
**Author:** [@saranyan](https://community.metamask.io/u/saranyan)\ **Replies:** 29\ **Last updated:** [October 28, 2025, 8:11am UTC](https://community.metamask.io/t/metamask-sdk-issues-session-engagement-user-rejection-response-on-android/30835 "2025-10-28T08:11:48Z")
We are developing a React Native application under the DEX module and are currently facing issues with the MetaMask SDK integration. The connection between our mobile application and MetaMask works fine initially. H… --- ## [CoreKit Error After Failed Transaction Signing - "Custom factor pub \[object Object\] not found for tssTag default"](https://community.metamask.io/t/corekit-error-after-failed-transaction-signing-custom-factor-pub-object-object-not-found-for-tsstag-default/30865)
**Author:** [@trinhchau](https://community.metamask.io/u/trinhchau)\ **Replies:** 3\ **Last updated:** [October 21, 2025, 12:41pm UTC](https://community.metamask.io/t/corekit-error-after-failed-transaction-signing-custom-factor-pub-object-object-not-found-for-tsstag-default/30865 "2025-10-21T12:41:14Z")
Environment: SDK: Web3Auth CoreKit \[^3.5.0-0\] Platform: \[Web\] Network: \[Mainnet\] Issue Description: I’m encountering a critical error with CoreKit where after a failed transaction signing attempt, the entire… --- ## [Bug with displaying incorrect currency rate](https://community.metamask.io/t/bug-with-displaying-incorrect-currency-rate/30741)
**Author:** [@cazmiller](https://community.metamask.io/u/cazmiller)\ **Replies:** 4\ **Last updated:** [September 18, 2025, 6:35am UTC](https://community.metamask.io/t/bug-with-displaying-incorrect-currency-rate/30741 "2025-09-18T06:35:25Z")
Hi, does anybody know if there’s a fix for incorrect rate display on the chart and main screen? Tried downloading the latest version from play market but it didn’t help --- ## [Metamask mobil browser](https://community.metamask.io/t/metamask-mobil-browser/30720)
**Author:** [@Alpertunga](https://community.metamask.io/u/Alpertunga)\ **Replies:** 1\ **Last updated:** [September 9, 2025, 8:42am UTC](https://community.metamask.io/t/metamask-mobil-browser/30720 "2025-09-09T08:42:15Z")
Please let us be able to set a refresh time for the browser. It reloads every time I change tabs. In this case, the page we set freezes to the beginning. --- ## [Sick of interface changes without being asked or informed ](https://community.metamask.io/t/sick-of-interface-changes-without-being-asked-or-informed/30655)
**Author:** [@yetanothersite](https://community.metamask.io/u/yetanothersite)\ **Replies:** 1\ **Last updated:** [August 18, 2025, 6:55am UTC](https://community.metamask.io/t/sick-of-interface-changes-without-being-asked-or-informed/30655 "2025-08-18T06:55:13Z")
I a sick of finding that the interface operation has been changed without even being asked or informed. I struggled to find how to switch between chains after the last update, now its clunky compared to before where it… --- ## [Metamask does not load](https://community.metamask.io/t/metamask-does-not-load/30437)
**Author:** [@0xfreebyte](https://community.metamask.io/u/0xfreebyte)\ **Replies:** 3\ **Last updated:** [August 15, 2025, 7:35am UTC](https://community.metamask.io/t/metamask-does-not-load/30437 "2025-08-15T07:35:46Z")
Linux, Firefox-ESR, version 128.11.0 MetaMask, version 12.17.3 Here is what I see in Extension inspect Removing unpermitted intrinsics runtime-lavamoat.js:5496:15 InstallTrigger is deprecated and will be removed in t… --- ## [Local currency calculation is wrong](https://community.metamask.io/t/local-currency-calculation-is-wrong/30616)
**Author:** [@wacher](https://community.metamask.io/u/wacher)\ **Replies:** 3\ **Last updated:** [August 11, 2025, 12:14pm UTC](https://community.metamask.io/t/local-currency-calculation-is-wrong/30616 "2025-08-11T12:14:57Z")
Hello I’m using a MetaMask Card, and I think it’s a great real-life project. Since I use the card on a daily basis, it would be very helpful and necessary for the available balance to be displayed correctly in the loca… --- ## [Metamask does not load (2)](https://community.metamask.io/t/metamask-does-not-load-2/30532)
**Author:** [@dchmelik](https://community.metamask.io/u/dchmelik)\ **Replies:** 13\ **Last updated:** [July 20, 2025, 4:07am UTC](https://community.metamask.io/t/metamask-does-not-load-2/30532 "2025-07-20T04:07:55Z")
This past week in FireFox 140 (ESR) MetaMask does not load: I enter correct password (pasted from same place it works in Chrome) and it just takes indeterminate time to login (never seen it finish login lately). I left … --- ## [Rexas finance tokens](https://community.metamask.io/t/rexas-finance-tokens/30513)
**Author:** [@Turpin46](https://community.metamask.io/u/Turpin46)\ **Replies:** 1\ **Last updated:** [July 14, 2025, 9:41am UTC](https://community.metamask.io/t/rexas-finance-tokens/30513 "2025-07-14T09:41:21Z")
Article Title: Hi,my rexas finance tokens have disappeared from my MetaMask account.i have recovered my account via my 12 word recovery phrase but still no luck?? Any help would be much appreciated,tia Article Link: T… --- ## [Worldcoin stuck in wallet , no conversion rate](https://community.metamask.io/t/worldcoin-stuck-in-wallet-no-conversion-rate/30443)
**Author:** [@Korin389](https://community.metamask.io/u/Korin389)\ **Replies:** 3\ **Last updated:** [June 9, 2025, 3:21pm UTC](https://community.metamask.io/t/worldcoin-stuck-in-wallet-no-conversion-rate/30443 "2025-06-09T15:21:57Z")
Article Title: i cannot tramsfer my gas fee (ETH) into a custome network like World chain. Do any of you had encounter this problem and how did you guys deal it. I already deposit ETH. To the account but they kept sendin… --- ## [Failed Transaction metamask](https://community.metamask.io/t/failed-transaction-metamask/30397)
**Author:** [@Miles88](https://community.metamask.io/u/Miles88)\ **Replies:** 7\ **Last updated:** [May 24, 2025, 2:31pm UTC](https://community.metamask.io/t/failed-transaction-metamask/30397 "2025-05-24T14:31:35Z")
Hi, i wanted to claim some coins , but i got this Message from MetaMask. How can I fix it? Its the core blockchain and i got this message the first time. Invalid transaction envelope type: specified type “0x2” but inc… --- ## [Get a Metamask Great again!](https://community.metamask.io/t/get-a-metamask-great-again/30412)
**Author:** [@Elaman](https://community.metamask.io/u/Elaman)\ **Replies:** 1\ **Last updated:** [May 24, 2025, 2:28pm UTC](https://community.metamask.io/t/get-a-metamask-great-again/30412 "2025-05-24T14:28:12Z")
Create new design and User Friendly Wallet. Pls get check Gnosis Chain Connection! --- ## [Wrong Network ETH -\> ABS](https://community.metamask.io/t/wrong-network-eth-abs/30410)
**Author:** [@Laurentcastellani](https://community.metamask.io/u/Laurentcastellani)\ **Replies:** 1\ **Last updated:** [May 24, 2025, 1:42am UTC](https://community.metamask.io/t/wrong-network-eth-abs/30410 "2025-05-24T01:42:40Z")
Hello, I sent eth from my MetaMask wallet to the main Ethereum network to my external Abstract address. My wallet shows my eth on abstract but it is impossible to send them back or bridge them again. Is it possible to re… --- ## [I’ve had to reset my app and had some tokens with zero balance waiting for an IPO and they have disappeared how can I recover them](https://community.metamask.io/t/i-ve-had-to-reset-my-app-and-had-some-tokens-with-zero-balance-waiting-for-an-ipo-and-they-have-disappeared-how-can-i-recover-them/30374)
**Author:** [@Jpjohn75](https://community.metamask.io/u/Jpjohn75)\ **Replies:** 2\ **Last updated:** [May 1, 2025, 3:47pm UTC](https://community.metamask.io/t/i-ve-had-to-reset-my-app-and-had-some-tokens-with-zero-balance-waiting-for-an-ipo-and-they-have-disappeared-how-can-i-recover-them/30374 "2025-05-01T15:47:47Z")
I’ve had to reset my app and had some tokens with zero balance waiting for an IPO and they have disappeared how can I recover them --- ## [From this device label](https://community.metamask.io/t/from-this-device-label/30368)
**Author:** [@Pouyamardan](https://community.metamask.io/u/Pouyamardan)\ **Replies:** 1\ **Last updated:** [April 27, 2025, 6:27am UTC](https://community.metamask.io/t/from-this-device-label/30368 "2025-04-27T06:27:31Z")
THIS TOPIC ABOUT FROM THIS DEVICE LABEL THAT HELPS PEOPLE ALOT BUT THERE IS NO OFFICIAL INFORMATION ABOUT IT EVEN THE AGENTS CANT RESPOND ABOUT IT IMMEDIATELY. My QUESTIONS from meta mask support team ARE: what is th… [Next page](https://community.metamask.io/c/support/general/7.md?page=1)