# Amount unavailable for send

**URL:** <https://community.metamask.io/t/amount-unavailable-for-send/27411>\
**Category:** Sending and Receiving Tokens\
**Created:** [November 13, 2023, 9:37am UTC](https://community.metamask.io/t/amount-unavailable-for-send/27411 "2023-11-13T09:37:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![traderFred](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@traderFred](https://community.metamask.io/u/traderFred)\
**Post date:** [November 13, 2023, 9:37am UTC](https://community.metamask.io/t/amount-unavailable-for-send/27411/1 "2023-11-13T09:37:49Z")

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Accidental I transfered DyDx token from my account address to this same address.  
After that I see balance but amount it is a 0.  
I checked on EtherScan and transference was completed.  
What can I do?

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**Author:** ![Mandip](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/mandip/32/24243_2.png) [@Mandip](https://community.metamask.io/u/Mandip)\
**Post date:** [November 13, 2023, 11:53am UTC](https://community.metamask.io/t/amount-unavailable-for-send/27411/2 "2023-11-13T11:53:45Z")

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Hi @traderFred

Welcome to MetaMask community.

If you transferred tokens to same address of yours, then token should be in your account. Please check on etherscan if the address where you transferred tokens can be seen in etherscan under **token holdings.** by clicking on down arrow. If this is shown under token hodlings, then its alright. Please check this support articles

> **[What to do when your balance of tokens is incorrect](https://support.metamask.io/hc/en-us/articles/360028059272-What-to-do-when-your-balance-of-tokens-is-incorrect)**
>
> Tokens not showing up at all?
> See our guide to troubleshooting this issue here.
> 
> First of all, verify the token balances shown on the block explorer and compare with MetaMask. You do this by copyin...

> **[How to display tokens in MetaMask](https://support.metamask.io/hc/en-us/articles/360015489031-How-to-display-tokens-in-MetaMask)**
>
> Quick links:
> 
> Automatic token detection
> Adding a token using the search bar
> Adding a custom token
> Removing/hiding tokens
> Finding the token contract address
> Adding a token using the block explorer
> A...

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**Author:** ![traderFred](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@traderFred](https://community.metamask.io/u/traderFred)\
**Post date:** [November 13, 2023, 12:20pm UTC](https://community.metamask.io/t/amount-unavailable-for-send/27411/3 "2023-11-13T12:20:29Z")

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Hi Mandip,

First of all thanks for your answer.  
I can see the token in MetaMask and etherscan, but when I try to send it the value is zero. And balance has a value that I had before.  
The swap function is enabled, but send function is unavailable.

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**Author:** ![Mandip](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/mandip/32/24243_2.png) [@Mandip](https://community.metamask.io/u/Mandip)\
**Post date:** [November 13, 2023, 12:28pm UTC](https://community.metamask.io/t/amount-unavailable-for-send/27411/4 "2023-11-13T12:28:14Z")

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Hi @traderFred

Please check if your browser and MetaMask wallet is up to date and try to update. Also, kindly try to reinstall MetaMask wallet in another browser to rule out any browser specific issue.

If this does not help, please contact MetaMask support at [https://support.metamask.io/hc/en-us](https://support.metamask.io/hc/en-us) and click the blue **Start a Conversation button.** A bot will try to help you initially, but you will get connected to support. We will never DM you support.

Our agents will never ask you to provide your Secret Recovery Phrase (SRP).

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**Author:** ![traderFred](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@traderFred](https://community.metamask.io/u/traderFred)\
**Post date:** [November 13, 2023, 1:14pm UTC](https://community.metamask.io/t/amount-unavailable-for-send/27411/5 "2023-11-13T13:14:07Z")

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Hi Mandip,

It was some problem with chrome extension. I unnistalled and installed extension again and it already works.  
Thanks for your help.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/1X/5a52b237b0f337b5837d56bd5cd7b21defb20221.svg) [@system](https://community.metamask.io/u/system)\
**Post date:** [December 13, 2023, 9:38am UTC](https://community.metamask.io/t/amount-unavailable-for-send/27411/6 "2023-12-13T09:38:12Z")

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