# Android Metamask Application dont loading

**URL:** <https://community.metamask.io/t/android-metamask-application-dont-loading/27514>\
**Category:** General\
**Created:** [November 24, 2023, 9:26am UTC](https://community.metamask.io/t/android-metamask-application-dont-loading/27514 "2023-11-24T09:26:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![PolarVortex](https://avatars.discourse-cdn.com/v4/letter/p/90ced4/32.png) [@PolarVortex](https://community.metamask.io/u/PolarVortex)\
**Post date:** [November 24, 2023, 9:26am UTC](https://community.metamask.io/t/android-metamask-application-dont-loading/27514/1 "2023-11-24T09:26:25Z")

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![IMG_20231124_103959](https://europe1.discourse-cdn.com/metamask/original/3X/e/2/e2ee3a867f477a1ddd47196d362979233508de30.jpeg)  
Good day to everybody  
Today when i try to open MetaMask Android Application don’t load up and writes this issue.I am so sad with this coz the wallet is new and don’t have the phrase.When i go to try to take the prase from the Android MetaMask Application dont saws it becouse an instant freeze.I have already opened ticket for solution to Technical Team and wait.  
Please Help me if anyone knows what must do  
Thank you

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**Author:** ![Chinzilla](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/chinzilla/32/14264_2.png) [@Chinzilla](https://community.metamask.io/u/Chinzilla)\
**Post date:** [November 24, 2023, 9:30am UTC](https://community.metamask.io/t/android-metamask-application-dont-loading/27514/2 "2023-11-24T09:30:08Z")

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Hello @PolarVortex , welcome to MetaMask community!

Please continue with this issue with the Technical Support team, please be patient for them to help you out.

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**Author:** ![PolarVortex](https://avatars.discourse-cdn.com/v4/letter/p/90ced4/32.png) [@PolarVortex](https://community.metamask.io/u/PolarVortex)\
**Post date:** [November 24, 2023, 9:42am UTC](https://community.metamask.io/t/android-metamask-application-dont-loading/27514/3 "2023-11-24T09:42:21Z")

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Sure bro wait their reply how many time to wait for it? Can you hear again this problem?

Στις Παρ, 24 Νοε 2023, 11:40 ο χρήστης Chinzilla via MetaMask \<[notifications@metamask.discoursemail.com](mailto:notifications@metamask.discoursemail.com)\> έγραψε:

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**Author:** ![KBeeTheCapybara](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/kbeethecapybara/32/18901_2.png) [@KBeeTheCapybara](https://community.metamask.io/u/KBeeTheCapybara)\
**Post date:** [November 25, 2023, 5:03pm UTC](https://community.metamask.io/t/android-metamask-application-dont-loading/27514/4 "2023-11-25T17:03:08Z")

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Hi @PolarVortex they will respond. Please be careful of scammers impersonating support. NEVER input your Secret Recovery Phrase (SRP) or private keys into a site or pop-up requesting it. Never share your SRP or private keys with anyone, including support.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/1X/5a52b237b0f337b5837d56bd5cd7b21defb20221.svg) [@system](https://community.metamask.io/u/system)\
**Post date:** [December 24, 2023, 9:26am UTC](https://community.metamask.io/t/android-metamask-application-dont-loading/27514/5 "2023-12-24T09:26:32Z")

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