# Chrome Browser Not Working

**URL:** <https://community.metamask.io/t/chrome-browser-not-working/28007>\
**Category:** General\
**Created:** [January 16, 2024, 9:50pm UTC](https://community.metamask.io/t/chrome-browser-not-working/28007 "2024-01-16T21:50:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Ultra](https://avatars.discourse-cdn.com/v4/letter/u/a587f6/32.png) [@Ultra](https://community.metamask.io/u/Ultra)\
**Post date:** [January 16, 2024, 9:50pm UTC](https://community.metamask.io/t/chrome-browser-not-working/28007/1 "2024-01-16T21:50:01Z")

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Hi,

I’ve had the Chrome browser extension for a number of years and everything has worked perfectly up until maybe a week ago. I can login to my wallet to see my balances no problem, but I cannot connect to any websites. When I try to connect either nothing happens or it asks me to install MetaMask, even though the Extension is active and I’m logged in:

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/6/5/6563fb61fe0373f5a2949a275403763f856e676c.png)

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/d/b/dba13d884a61cebcb9b68d5f405d94af18b0f1ac.png)

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/9/5/9516f50655d7840c84f63caeb9a944053d88eb20.png)

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<div class="post-metadata">

**Author:** ![Ultra](https://avatars.discourse-cdn.com/v4/letter/u/a587f6/32.png) [@Ultra](https://community.metamask.io/u/Ultra)\
**Post date:** [January 16, 2024, 9:53pm UTC](https://community.metamask.io/t/chrome-browser-not-working/28007/2 "2024-01-16T21:53:43Z")

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To add, I have removed the extension and reinstalled, connecting my wallet again, but doesn’t seem to have worked. Chrome is up to date and MetaMask is now a fresh install.

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<div class="post-metadata">

**Author:** ![xf0707](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/xf0707/32/38482_2.png) [@xf0707](https://community.metamask.io/u/xf0707)\
**Post date:** [January 17, 2024, 12:46am UTC](https://community.metamask.io/t/chrome-browser-not-working/28007/3 "2024-01-17T00:46:50Z")

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Hello and welcome to the MetaMask community!  
Do you have any other extensions, if that’s the case, could you try to pause the other extensions and just keep MetaMask, that’s all I can think of at the moment!

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**Author:** ![dmoney](https://avatars.discourse-cdn.com/v4/letter/d/b5a626/32.png) [@dmoney](https://community.metamask.io/u/dmoney)\
**Post date:** [January 17, 2024, 10:00pm UTC](https://community.metamask.io/t/chrome-browser-not-working/28007/4 "2024-01-17T22:00:45Z")

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I’m having the same issue. By any chance, did you figure out a solution? Thanks.

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<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/1X/5a52b237b0f337b5837d56bd5cd7b21defb20221.svg) [@system](https://community.metamask.io/u/system)\
**Post date:** [February 15, 2024, 9:50pm UTC](https://community.metamask.io/t/chrome-browser-not-working/28007/6 "2024-02-15T21:50:22Z")

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