# Endless token loading

**URL:** <https://community.metamask.io/t/endless-token-loading/28326>\
**Category:** Sending and Receiving Tokens\
**Created:** [March 4, 2024, 4:25pm UTC](https://community.metamask.io/t/endless-token-loading/28326 "2024-03-04T16:25:14Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![user1330](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/user1330/32/27438_2.png) [@user1330](https://community.metamask.io/u/user1330)\
**Post date:** [March 4, 2024, 4:25pm UTC](https://community.metamask.io/t/endless-token-loading/28326/1 "2024-03-04T16:25:14Z")

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![photo_2024-03-04 20.24.37](https://europe1.discourse-cdn.com/metamask/original/3X/1/1/11b85380de8eab61efc0978490f895568e97c4c3.jpeg)  
How to solve the problem, it is only on the Arbitrum network, endless loading for a very, very long time (several days)

Restarting the browser, restarting the computer - they don’t help!

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.io/u/2Cu4)\
**Post date:** [March 4, 2024, 4:50pm UTC](https://community.metamask.io/t/endless-token-loading/28326/2 "2024-03-04T16:50:25Z")

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Hi friend!

Please update your mm wallet and see if that helps. If you already have the latest version then please get in touch with the mm support team.

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.io/u/2Cu4)\
**Post date:** [March 4, 2024, 4:51pm UTC](https://community.metamask.io/t/endless-token-loading/28326/3 "2024-03-04T16:51:17Z")

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Follow the steps below to get in touch with the support team:

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![user1330](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/user1330/32/27438_2.png) [@user1330](https://community.metamask.io/u/user1330)\
**Post date:** [March 4, 2024, 5:04pm UTC](https://community.metamask.io/t/endless-token-loading/28326/4 "2024-03-04T17:04:59Z")

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What is the last version?  
Mine Version 11.10.1

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.io/u/2Cu4)\
**Post date:** [March 4, 2024, 5:10pm UTC](https://community.metamask.io/t/endless-token-loading/28326/5 "2024-03-04T17:10:49Z")

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That is the latest version. Please get in touch with the support team by following the above.

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**Author:** ![user1330](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/user1330/32/27438_2.png) [@user1330](https://community.metamask.io/u/user1330)\
**Post date:** [March 5, 2024, 7:34am UTC](https://community.metamask.io/t/endless-token-loading/28326/6 "2024-03-05T07:34:30Z")

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I will answer here so that the next ones who are looking for a similar problem can fix the error themselves without contacting support in the chat.

So, the most important thing is to check the ROC which is the best (as of March 2024) this one - ankr you can get all the RPCs on cointool[.]app/rpcServer/arb  
If the version of MetaMax is new, you have rebooted MetaMask itself, the browser and the computer and changed the RPC and this does not help, then you can/should contact the support chat!

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**Author:** ![Maryam](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/maryam/32/14141_2.png) [@Maryam](https://community.metamask.io/u/Maryam)\
**Post date:** [March 6, 2024, 10:07am UTC](https://community.metamask.io/t/endless-token-loading/28326/7 "2024-03-06T10:07:58Z")

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Hi @user1330,

As mentioned in your response, the problem can be related to the RPC. Therefore, changing the RPC can resolve the issue. There are several similar cases on the forum. For example, please see the following post:

> [@Polygon mainnet](https://community.metamask.io/t/polygon-mainnet/26968/2):
>
> Hi @josepp , welcome to the MetaMask community, The issue is either related to the Polygon RPC you are using or the network/IP. Changing the RPC may resolve the issue. You can change it using the following link. Please remove the 2 spaces I inserted in the link. https:// chainlist. org/ To see the list of the RPCs, click on the small arrow at the bottom of the Polygon network box. Then add an appropriate one to your wallet. For more information, refer to the following article.

As for changing RPC, I suggest using (chainlist .org) rather than Cointool.

https:// chainlist. org/ (please remove the two spaces in the link)

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**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [March 6, 2024, 3:09pm UTC](https://community.metamask.io/t/endless-token-loading/28326/8 "2024-03-06T15:09:59Z")

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As always please be careful when interacting with any external websites, and remember to never share your Secret Recovery Phrase or private key!

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/1X/5a52b237b0f337b5837d56bd5cd7b21defb20221.svg) [@system](https://community.metamask.io/u/system)\
**Post date:** [April 3, 2024, 4:26pm UTC](https://community.metamask.io/t/endless-token-loading/28326/9 "2024-04-03T16:26:11Z")

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