# Help with pixelverse

**URL:** <https://community.metamask.io/t/help-with-pixelverse/29280>\
**Category:** Staking\
**Created:** [August 8, 2024, 2:29am UTC](https://community.metamask.io/t/help-with-pixelverse/29280 "2024-08-08T02:29:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![user1426](https://avatars.discourse-cdn.com/v4/letter/u/3bc359/32.png) [@user1426](https://community.metamask.io/u/user1426)\
**Post date:** [August 8, 2024, 2:29am UTC](https://community.metamask.io/t/help-with-pixelverse/29280/1 "2024-08-08T02:29:43Z")

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Hi, I am having issues with the staking feature in pixelverse.  
I had 3148 pixfi staked for over 14 days and decided to unstake today…  
Now my tokens have vanished… can you please help.  
0x43360150ed895e3cc577d8198b92ed221587977449e33334f5f552f9a40c97f8

 ![Screenshot_20240807_153639_MetaMask](https://europe1.discourse-cdn.com/metamask/original/3X/e/a/eae4f539a7bcd9f0ae5007c0a8bb7f8fc5940849.jpeg)

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<div class="post-metadata">

**Author:** ![user1426](https://avatars.discourse-cdn.com/v4/letter/u/3bc359/32.png) [@user1426](https://community.metamask.io/u/user1426)\
**Post date:** [August 8, 2024, 2:31am UTC](https://community.metamask.io/t/help-with-pixelverse/29280/2 "2024-08-08T02:31:38Z")

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![Screenshot_20240808_123104_MetaMask](https://europe1.discourse-cdn.com/metamask/original/3X/9/1/911a39c33e2623c4b51b66b88010eaf53d87df22.jpeg)

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<div class="post-metadata">

**Author:** ![user1319](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/user1319/32/36888_2.png) [@user1319](https://community.metamask.io/u/user1319)\
**Post date:** [August 8, 2024, 2:51am UTC](https://community.metamask.io/t/help-with-pixelverse/29280/3 "2024-08-08T02:51:55Z")

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I hope you know the right place to switch your tokens

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<div class="post-metadata">

**Author:** ![Urban.Moods](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/urban.moods/32/36481_2.png) [@Urban.Moods](https://community.metamask.io/u/Urban.Moods)\
**Post date:** [August 8, 2024, 12:42pm UTC](https://community.metamask.io/t/help-with-pixelverse/29280/4 "2024-08-08T12:42:05Z")

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HI @user1426 welcome to MetaMask community,

My advice would be to contact the MetaMask support team so they can check what exactly happened in this transaction. Open [https://support.metamask.io](https://support.metamask.io) and click Start a conversation. Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.