# I can't select another network

**URL:** <https://community.metamask.io/t/i-cant-select-another-network/26012>\
**Category:** General\
**Created:** [June 18, 2023, 7:59am UTC](https://community.metamask.io/t/i-cant-select-another-network/26012 "2023-06-18T07:59:21Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![user2275](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/user2275/32/29404_2.png) [@user2275](https://community.metamask.io/u/user2275)\
**Post date:** [June 18, 2023, 7:59am UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/1 "2023-06-18T07:59:21Z")

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I’m really disappointed in you guys, why do you make such low-level mistakes, I accidentally selected the Rinkeby network, and it reminded me that the network is disabled, I can’t turn off this prompt, I can only switch networks, but choose to switch networks, The network window is one level down and I can’t select another network

 ![1687075149(1)](https://europe1.discourse-cdn.com/metamask/original/3X/9/f/9f590a38945ef159d992a49d69a5957f7696bd29.png)

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**Author:** ![snwlprd.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/snwlprd.eth/32/34285_2.png) [@snwlprd.eth](https://community.metamask.io/u/snwlprd.eth)\
**Post date:** [June 18, 2023, 3:43pm UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/2 "2023-06-18T15:43:38Z")

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Hello @user2275 !  
Welcome to MetaMask community !)

This problem has already been raised in the next topic.  
Check this should help you:

> [@Metamask error doesnt go away and prevents me using the extension](https://community.metamask.io/t/metamask-error-doesnt-go-away-and-prevents-me-using-the-extension/25909):
>
> In MetaMask i selected the Rinkyby network which has been depreciated. I get an error popup saying “The current rpc url for this network has been deprecated.” which is the correct error, however the problem is the X button to close the error doesnt work and the Switch Network button opens the list of networks behind the error box. This means that i can no longer use MetaMask because the error is permanently displayed and i cannot select anything behind it. Closing chrome and restarting my lap…

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**Author:** ![user2294](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/user2294/32/29459_2.png) [@user2294](https://community.metamask.io/u/user2294)\
**Post date:** [June 20, 2023, 4:14am UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/3 "2023-06-20T04:14:53Z")

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I am having the same problem but on firefox setup. There is no option even to hide the popup using developer toolbar in firefox.

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**Author:** ![user2333](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/user2333/32/29552_2.png) [@user2333](https://community.metamask.io/u/user2333)\
**Post date:** [June 23, 2023, 11:43pm UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/4 "2023-06-23T23:43:22Z")

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I cant do anything with MetaMask. I have the same error. Deleting that id element does nothing. HELP

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**Author:** ![snwlprd.eth](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/snwlprd.eth/32/34285_2.png) [@snwlprd.eth](https://community.metamask.io/u/snwlprd.eth)\
**Post date:** [June 24, 2023, 8:08am UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/5 "2023-06-24T08:08:34Z")

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@user2294 @user2294

Do you know and keep your seed phrase in a safe place?  
If so, then probably reinstalling the wallet will solve this problem.

❗❗❗ do not do this if you do not remember your seed phrase or it’s lost!

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**Author:** ![Luigi](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/luigi/32/454_2.png) [@Luigi](https://community.metamask.io/u/Luigi)\
**Post date:** [June 24, 2023, 10:26am UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/6 "2023-06-24T10:26:50Z")

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In case you don’t know the seed phrase 👇 try to find **vault data**

> **[How to recover your Secret Recovery Phrase](https://support.metamask.io/hc/en-us/articles/360018766351-How-to-recover-your-Secret-Recovery-Phrase)**
>
> MetaMask provides you with a unique 12-word Secret Recovery Phrase on the very first launch. If you did not write it down, or you lost it, you can unlock MetaMask and reveal your Secret Recovery Ph...

Instruction for Firefox:

> [@MetaMask Blank Screen on Firefox but no seed](https://community.metamask.io/t/metamask-blank-screen-on-firefox-but-no-seed/12971/32):
>
> How to find MetaMask fox_face Vault Data in computer’s files (guide for Windows users) if you use a Firefox browser and you can’t open your MetaMask wallet one You need to know the password for your MetaMask fox_face wallet two Ways to Find Your Firefox Profile Location in Windows: about:support three When you open a Firefox Profile folder: xxxxxxxx.default-release point_up_2 Open folder storage point_up_2 and in the storage folder …

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**Author:** ![kr3pt0](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/kr3pt0/32/29686_2.png) [@kr3pt0](https://community.metamask.io/u/kr3pt0)\
**Post date:** [June 28, 2023, 11:55am UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/7 "2023-06-28T11:55:28Z")

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Helo MetaMask. So I added rinkeby testnet when performing a task then trying to switch back the wallet has refused to switch networks yet I wanna receive my funds. How do I switch the network back to eth or other networks. Been trying for weeks

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**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [June 28, 2023, 2:22pm UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/8 "2023-06-28T14:22:06Z")

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Hey @kr3pt0, welcome to the MetaMask community! 🦊

This issue will be solved in the next version, 10.33, for a temporary workaround see here:

> [@Metamask error doesnt go away and prevents me using the extension](https://community.metamask.io/t/metamask-error-doesnt-go-away-and-prevents-me-using-the-extension/25909/10):
>
> Solve the problem that MetaMask UI froze when switching to deprecated networks. Reproduce the problem: Switch the MetaMask network to Rinkeby or another deprecated network. Problem: The UI layer freezes and cannot close prompts or use MetaMask. Solution steps: Open the MetaMask developer tools and find the element with ID “popover-content”. Delete that element. At this point, the stuck UI layer disappears, and you can normally close other prompts and use MetaMask. The MetaMask network succe…

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/1X/5a52b237b0f337b5837d56bd5cd7b21defb20221.svg) [@system](https://community.metamask.io/u/system)\
**Post date:** [July 28, 2023, 2:22pm UTC](https://community.metamask.io/t/i-cant-select-another-network/26012/9 "2023-07-28T14:22:14Z")

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