# Metamask extension doesn't work

**URL:** <https://community.metamask.io/t/metamask-extension-doesnt-work/29953>\
**Category:** Support\
**Created:** [December 21, 2024, 8:21am UTC](https://community.metamask.io/t/metamask-extension-doesnt-work/29953 "2024-12-21T08:21:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cool-d](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@cool-d](https://community.metamask.io/u/cool-d)\
**Post date:** [December 21, 2024, 8:21am UTC](https://community.metamask.io/t/metamask-extension-doesnt-work/29953/1 "2024-12-21T08:21:17Z")

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Hello,  
I have a problem my wallet is connected to my firefox browser , it seems to doesn’t connect to any websites.  
But the plugin has been updated i am with the latest version 12.6.2.  
Can you help me ?

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**Author:** ![tuya](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/tuya/32/15138_2.png) [@tuya](https://community.metamask.io/u/tuya)\
**Post date:** [December 21, 2024, 8:27am UTC](https://community.metamask.io/t/metamask-extension-doesnt-work/29953/2 "2024-12-21T08:27:03Z")

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hi @cool-d .  
If you have other wallets installed on your browser, disable them in the browser’s extension management page (no need to remove them), then refresh the page you want to use and try your transaction again.  
See if it works. 🐈

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<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/3X/3/8/3812168020a49f264784b1dbfcf12435abbb09ad.png) [@system](https://community.metamask.io/u/system)\
**Post date:** [January 20, 2025, 8:21am UTC](https://community.metamask.io/t/metamask-extension-doesnt-work/29953/3 "2025-01-20T08:21:34Z")

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