# Metramask extension keep loading oo

**URL:** <https://community.metamask.io/t/metramask-extension-keep-loading-oo/29779>\
**Category:** General\
**Created:** [November 22, 2024, 6:11am UTC](https://community.metamask.io/t/metramask-extension-keep-loading-oo/29779 "2024-11-22T06:11:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Gorugbo11](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/gorugbo11/32/37254_2.png) [@Gorugbo11](https://community.metamask.io/u/Gorugbo11)\
**Post date:** [November 22, 2024, 6:11am UTC](https://community.metamask.io/t/metramask-extension-keep-loading-oo/29779/1 "2024-11-22T06:11:45Z")

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My MetaMask chrome extension is not working it keeps loading same with my Mises brower meta mask extension.

I have tried all possible fix, I have clear cache I have uninstall the MetaMask extension and install it again, I have disable all other extension I have even delete chrome and Mises and install them again but nothing is working

If I try to open the MetaMask extension is not opening  
I check the console and i see this error please can this be tb3 cause and if it is how do i fix it

 ![17322556980913912928557345926884](https://europe1.discourse-cdn.com/metamask/original/3X/b/9/b958d7b5d338f4c9f3cfcbb004c7038e60768a78.jpeg)

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**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [November 22, 2024, 3:13pm UTC](https://community.metamask.io/t/metramask-extension-keep-loading-oo/29779/2 "2024-11-22T15:13:20Z")

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Please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

 ![Screenshot 2024-10-28 082306](https://europe1.discourse-cdn.com/metamask/original/3X/9/2/9231d999e8b4b406047188202ffe33a385229459.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/1X/5a52b237b0f337b5837d56bd5cd7b21defb20221.svg) [@system](https://community.metamask.io/u/system)\
**Post date:** [December 22, 2024, 6:12am UTC](https://community.metamask.io/t/metramask-extension-keep-loading-oo/29779/3 "2024-12-22T06:12:42Z")

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