# Reporting a Bug to Metamask Support

**URL:** <https://community.metamask.io/t/reporting-a-bug-to-metamask-support/57>\
**Category:** General\
**Created:** [March 4, 2021, 8:12pm UTC](https://community.metamask.io/t/reporting-a-bug-to-metamask-support/57 "2021-03-04T20:12:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![allen](https://avatars.discourse-cdn.com/v4/letter/a/bbce88/32.png) [@allen](https://community.metamask.io/u/allen)\
**Post date:** [March 4, 2021, 8:12pm UTC](https://community.metamask.io/t/reporting-a-bug-to-metamask-support/57/1 "2021-03-04T20:12:05Z")

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If you think you’ve encountered a bug, we encourage you to [write in via Zendesk](https://metamask.zendesk.com/hc/en-us) and report it to us.

Some helpful items to include in your email:

1. Metamask version, OS and version, device
2. Steps to reproduce in as much detail as possible

Logs:

> **[How to download state logs](https://metamask.zendesk.com/hc/en-us/articles/360015290092-How-To-Get-Logs-And-Help-MetaMask-Support-and-Diagnose-Your-Issue)**
>
> Getting MetaMask Logs
> To help us deliver better support, we might ask you to provide your MetaMask state logs to further analyze the issues you face. These logs tell us:
> 
> You account addresses
> Your...

The more detail you can provide, the better! It really helps us in terms of getting these issues documented, reported, and fixed!

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**Author:** ![bishnu17](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/bishnu17/32/24449_2.png) [@bishnu17](https://community.metamask.io/u/bishnu17)\
**Post date:** [January 15, 2023, 5:58pm UTC](https://community.metamask.io/t/reporting-a-bug-to-metamask-support/57/2 "2023-01-15T17:58:00Z")

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I have probably found a bug. How can I report it to the MetaMask team?

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**Author:** ![KBeeTheCapybara](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/kbeethecapybara/32/18901_2.png) [@KBeeTheCapybara](https://community.metamask.io/u/KBeeTheCapybara)\
**Post date:** [January 15, 2023, 6:02pm UTC](https://community.metamask.io/t/reporting-a-bug-to-metamask-support/57/3 "2023-01-15T18:02:42Z")

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@bishnu17 -

See this MetaMask Knowledge Base article on how to report a bug:

> **[Does MetaMask have a bug bounty program for vulnerabilities?](https://metamask.zendesk.com/hc/en-us/articles/6000270235291-Does-MetaMask-have-a-bug-bounty-program-for-vulnerabilities-)**
>
> Yes! 
> Security is one of the core focus areas of the development team. To build on the work we already do with security experts and independent researchers, we want to leverage the expertise of the...

If you report on GitHub, also let our support team know by giving them the GH request #. You can share this with them at [support.metamask.io](http://support.metamask.io), choose ‘Start a Conversation’ and it will connect you to start the process of opening a ticket.

 ![image](https://europe1.discourse-cdn.com/metamask/original/3X/0/3/034435d173e63473ed943c469b947b0e196b3777.png)

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**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [January 16, 2023, 4:11pm UTC](https://community.metamask.io/t/reporting-a-bug-to-metamask-support/57/4 "2023-01-16T16:11:41Z")

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