# Scammed wallet address

**URL:** <https://community.metamask.io/t/scammed-wallet-address/29138>\
**Category:** Security\
**Created:** [June 22, 2024, 9:35am UTC](https://community.metamask.io/t/scammed-wallet-address/29138 "2024-06-22T09:35:32Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Crazyhorse1](https://avatars.discourse-cdn.com/v4/letter/c/ecae2f/32.png) [@Crazyhorse1](https://community.metamask.io/u/Crazyhorse1)\
**Post date:** [June 22, 2024, 9:35am UTC](https://community.metamask.io/t/scammed-wallet-address/29138/1 "2024-06-22T09:35:32Z")

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I was scammed out of £2500, and I have never been able to get it back. At the age of 79, I have never felt too stupid. They directed me to an account at Meta Mask and then everything went Blank. all in all, I lost over £3,000. I have never been able to contact the trader.  
regards,  
Dr Lewis Elford

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**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [June 22, 2024, 2:33pm UTC](https://community.metamask.io/t/scammed-wallet-address/29138/2 "2024-06-22T14:33:03Z")

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Please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

 ![Screenshot 2024-05-07 145648](https://europe1.discourse-cdn.com/metamask/original/3X/0/2/02f4fd71bf189c37f85381e5575aeefdd8a906d2.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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<div class="post-metadata">

**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [June 22, 2024, 2:33pm UTC](https://community.metamask.io/t/scammed-wallet-address/29138/3 "2024-06-22T14:33:33Z")

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Also, it is best not to share your full name on a public forum, especially when you are also sharing that you have a scammed wallet.

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<div class="post-metadata">

**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [June 22, 2024, 2:33pm UTC](https://community.metamask.io/t/scammed-wallet-address/29138/4 "2024-06-22T14:33:37Z")

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<div class="post-metadata">

**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [June 22, 2024, 2:33pm UTC](https://community.metamask.io/t/scammed-wallet-address/29138/5 "2024-06-22T14:33:39Z")

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