# Seed Phrase hack

**URL:** <https://community.metamask.io/t/seed-phrase-hack/26190>\
**Category:** Security\
**Created:** [July 2, 2023, 3:28am UTC](https://community.metamask.io/t/seed-phrase-hack/26190 "2023-07-02T03:28:39Z")\
**Posts on this page:** 1\
**Showing post:** 8

<div class="post-metadata">

**Author:** ![nakedwinnie](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/nakedwinnie/32/5551_2.png) [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)\
**Post date:** [July 18, 2023, 2:17pm UTC](https://community.metamask.io/t/seed-phrase-hack/26190/8 "2023-07-18T14:17:20Z")

</div>

Hey @user12,

Please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)

- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

[![](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png) ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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_[View the full topic](https://community.metamask.io/t/seed-phrase-hack/26190)._