# Send submitted but failed

**URL:** <https://community.metamask.io/t/send-submitted-but-failed/30792>\
**Category:** Feature Requests\
**Created:** [September 25, 2025, 7:44pm UTC](https://community.metamask.io/t/send-submitted-but-failed/30792 "2025-09-25T19:44:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sin](https://avatars.discourse-cdn.com/v4/letter/s/258eb7/32.png) [@Sin](https://community.metamask.io/u/Sin)\
**Post date:** [September 25, 2025, 7:44pm UTC](https://community.metamask.io/t/send-submitted-but-failed/30792/1 "2025-09-25T19:44:52Z")

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**Description: send submitted but fail, do not know how to proceed**

**Purpose: send fail , I believe because of gas fee issue. Now the transaction have been submitted but didn’t went through, I not not how to cancel or proceed. Activities show 2 options one to speed up or to cancel but I cannot proceed.**

**Extension/Mobile/Both:**

**Images/Attachments:**

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.io/u/2Cu4)\
**Post date:** [September 25, 2025, 8:45pm UTC](https://community.metamask.io/t/send-submitted-but-failed/30792/2 "2025-09-25T20:45:26Z")

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Hi! It sounds like you might have a stuck transaction. Please try cancelling the stuck transaction using the custom nonce method, you can find the details here: [How to speed up or cancel a pending transaction | MetaMask Help Center](https://support.metamask.io/manage-crypto/transactions/how-to-speed-up-or-cancel-a-pending-transaction/) under “Method 2: Custom nonce”

If that doesn’t resolve the issue then please get in touch with the MetaMask support team. Go to **[https://support.metamask.io/hc/en-us](https://support.metamask.io/hc/en-us)** , and click the blue ‘Start a Conversation’ button. The bot will ask a few questions to help get you routed to the correct tech team in support