# استرداد كلمات المرور

**URL:** <https://community.metamask.io/t/topic/28332>\
**Category:** Backup / Restore / Import\
**Created:** [March 5, 2024, 8:30pm UTC](https://community.metamask.io/t/topic/28332 "2024-03-05T20:30:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Alburaai](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@Alburaai](https://community.metamask.io/u/Alburaai)\
**Post date:** [March 5, 2024, 8:30pm UTC](https://community.metamask.io/t/topic/28332/1 "2024-03-05T20:30:34Z")

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I have an existing problem that I can find a solution for

Can any of the honorable people here find a solution?

 ![IMG_8083](https://europe1.discourse-cdn.com/metamask/original/3X/c/8/c808e4f9ddaa64f6da239fef1fab1ed11cceb9e4.png)

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**Author:** ![Quokka](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/quokka/32/31138_2.png) [@Quokka](https://community.metamask.io/u/Quokka)\
**Post date:** [March 5, 2024, 9:10pm UTC](https://community.metamask.io/t/topic/28332/2 "2024-03-05T21:10:11Z")

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Hi @Alburaai, welcome to MetaMask community!

To resolve to that, please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)
- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

 ![Start a Conversation](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

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**Author:** ![2Cu4](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/2cu4/32/26826_2.png) [@2Cu4](https://community.metamask.io/u/2Cu4)\
**Post date:** [March 5, 2024, 9:13pm UTC](https://community.metamask.io/t/topic/28332/3 "2024-03-05T21:13:13Z")

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In addition to what @Quokka mentioned, you could also read this article since it might help: [https://support.metamask.io/hc/en-us/articles/360058878051-Unlock-error-invalid-password](https://support.metamask.io/hc/en-us/articles/360058878051-Unlock-error-invalid-password)

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**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/1X/5a52b237b0f337b5837d56bd5cd7b21defb20221.svg) [@system](https://community.metamask.io/u/system)\
**Post date:** [April 4, 2024, 8:30pm UTC](https://community.metamask.io/t/topic/28332/4 "2024-04-04T20:30:37Z")

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