# Unapproved transaction causes unusable state
**URL:** https://community.metamask.io/t/unapproved-transaction-causes-unusable-state/28435
**Category:** General
**Created:** [March 14, 2024, 10:45am UTC](https://community.metamask.io/t/unapproved-transaction-causes-unusable-state/28435 "2024-03-14T10:45:29Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@aptum](https://community.metamask.io/u/aptum)
#### Post date: [March 14, 2024, 10:45am UTC](https://community.metamask.io/t/unapproved-transaction-causes-unusable-state/28435/1 "2024-03-14T10:45:29Z")
I have done like others in this issue thread [[Bug]: Unapproved transaction stuck, settings and other buttons disabled · Issue #23401 · MetaMask/metamask-extension · GitHub](https://github.com/MetaMask/metamask-extension/issues/23401)
Send token to another address.
After doing that MetaMask is completely useless for any account.
Cannot send, cannot approve, cannot transact.
Please prioritise this issue, more and more people will end up in unusable state when they send tokens.
Best regards.
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### Author:  [@monovirus](https://community.metamask.io/u/monovirus)
#### Post date: [March 20, 2024, 9:10pm UTC](https://community.metamask.io/t/unapproved-transaction-causes-unusable-state/28435/2 "2024-03-20T21:10:42Z")
Im getting the same issues, when sending transaction, it shows Unapproved and creates 2 transactions, then MetaMask settings or switching network will be greyed out. I have to close and relaunch again my chrome browser. Tried unstalling/ reinstalling - the same results.
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### Author:  [@nakedwinnie](https://community.metamask.io/u/nakedwinnie)
#### Post date: [March 20, 2024, 9:23pm UTC](https://community.metamask.io/t/unapproved-transaction-causes-unusable-state/28435/3 "2024-03-20T21:23:40Z")
Please reach out to MetaMask Support.
- Visit : [https://support.metamask.io/](https://support.metamask.io/)
- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:
[ ](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)
- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.
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### Author:  [@system](https://community.metamask.io/u/system)
#### Post date: [April 13, 2024, 10:46am UTC](https://community.metamask.io/t/unapproved-transaction-causes-unusable-state/28435/4 "2024-04-13T10:46:22Z")
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