# Wallet not connecting

**URL:** <https://community.metamask.io/t/wallet-not-connecting/28472>\
**Category:** General\
**Created:** [March 18, 2024, 5:27am UTC](https://community.metamask.io/t/wallet-not-connecting/28472 "2024-03-18T05:27:47Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Abdulsalamfaruk](https://avatars.discourse-cdn.com/v4/letter/a/3be4f8/32.png) [@Abdulsalamfaruk](https://community.metamask.io/u/Abdulsalamfaruk)\
**Post date:** [March 18, 2024, 5:27am UTC](https://community.metamask.io/t/wallet-not-connecting/28472/1 "2024-03-18T05:27:47Z")

</div>

My wallet is not connecting

---

<div class="post-metadata">

**Author:** ![Quokka](https://dub1.discourse-cdn.com/metamask/user_avatar/community.metamask.io/quokka/32/31138_2.png) [@Quokka](https://community.metamask.io/u/Quokka)\
**Post date:** [March 18, 2024, 4:53pm UTC](https://community.metamask.io/t/wallet-not-connecting/28472/2 "2024-03-18T16:53:39Z")

</div>

Hi @Abdulsalamfaruk, welcome to MetaMask community!.

If you’re having trouble connecting your wallet to wallet to a dapp, try disabling other wallet in your browser using this guide, then try to connect again: [https://support.metamask.io/hc/en-us/articles/11907107168923-I-can-t-connect-MetaMask-Extension-to-a-dapp](https://support.metamask.io/hc/en-us/articles/11907107168923-I-can-t-connect-MetaMask-Extension-to-a-dapp)

If the above guide doesn’t work, try connecting manually to the dapp using this guide: [https://support.metamask.io/hc/en-us/articles/360045901112-Manually-connecting-to-a-dapp](https://support.metamask.io/hc/en-us/articles/360045901112-Manually-connecting-to-a-dapp)

If all the above guide doesn’t work, please reach out to MetaMask Support.

- Visit : [https://support.metamask.io/](https://support.metamask.io/)
- Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:

 ![Start a Conversation](https://europe1.discourse-cdn.com/metamask/original/3X/b/7/b74bc3bd3f7935c5ca91d9aaa22329d15d6fd4d1.png)

- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

---

<div class="post-metadata">

**Author:** ![system](https://europe1.discourse-cdn.com/metamask/original/1X/5a52b237b0f337b5837d56bd5cd7b21defb20221.svg) [@system](https://community.metamask.io/u/system)\
**Post date:** [April 17, 2024, 5:27am UTC](https://community.metamask.io/t/wallet-not-connecting/28472/3 "2024-04-17T05:27:59Z")

</div>

This topic was automatically closed after 29 days. New replies are no longer allowed.
