Unable to send bnb coin to metamask, Binance throw an error … incorrect formate.

I followed the instruction I believe from the MetaMask instruction page and everything work until I have to move the coin from to MetaMask.

Are there any actual instructions that actually include real world attempts … like errors ?? and how to handle them? Here is the error code when I copy my public key filling out the withdrawal form;

“The withdrawal address format is wrong. Please check the withdrawal address length and character content and try again”

I am not a techy so a parent / child relationship is required … suggestions? I’m in baltimore md.