I was supposed to withdraw a certain amount of ETH but canceled it after due to a long time it takes to process. It said the cancellation was successful but my money was gone, it doesn’t show up on my Metamask or even the ETH wallet I was supposed to send to. Please help. I’ve been trying to contact the Metamask support but to no response. Thank you.
Hi @elliclaf do you have the transaction ID please?
Hi, thank you for your response.
I can’t find my transaction ID from Metamask itself because I reset my account as per this thread, [“Cancelled transactin not refunded?”] (I somehow can’t post link here, but I got it from this community also with the said title.)
But I can send you the logs that I downloaded from Metamask itself before I reset my account, would that be okay?
Or can you try this? 0x27b8cc7b4e6748f48148892532e33f2d5b7033606e0d4fa89a3491a9c782a07d
or
0x4836db1d0a2cb5501a37352011a54af258e399c48b67e53632e8c506b33d71c5
Can’t find the exact ID. I’m sorry
Were you using a bridge: Ronin Bridge for these transactions: Ethereum Transaction Hash (Txhash) Details | Etherscan and Ethereum Transaction Hash (Txhash) Details | Etherscan they are both confirmed. What is your wallet’s public address could you please review the sender and receiver address.
Try reviewing your wallet address on the block explorer and see if anything missing: https://metamask.zendesk.com/hc/en-us/articles/360057536611-How-to-check-my-wallet-activity-on-the-blockchain-explorer
Hi, I understand that it says “success” but I couldn’t find my ETH either on my RONIN, METAMASK, or even Binance. I couldn’t find the exact TXN ID since I reset my account. I’ve already sent my state logs via email. Can we continue our conversation there? So I can attach my screenshots and StateLogs? Thank you
I see thanks for letting us know, could you please confirm the ticket # you’ve submitted I will check in a few.
Here’s the ticket #219260. Thank you so much!
Hi @0xroo 0xroosh,
I have the same problem. Cancelled 2x pending transactions successfully on metamask as per etherscan but my slp and eth were nowhere to be found. Here are the transaction ids:
0xe90b28e267677825e73a0be3d132f48e1a1175eecbca92b713ca09a8a1cf7907
0x428c5b11d6b8d5cdab82ad3b86f10e665d2d3397445e8e1f5c4c11fb651e7941
It’s for my family’s food budget. I’m a little desperate as i have invested my small savings to it. Pandemic made everything difficult for us here in the Philippines and Axie is the only feasible source of income and a big help for us.
For your kind advise and assistance.
Kind Regards,
PaTz
Hi @ejaculator I’m really sorry to hear that could you please confirm your wallet’s public address?
Hi @0xroo,
Thanks for the immediate response. My Metamask wallet’s public address is:
0xceE946CAAE90A9251Bc616063179D7a72337fDa8
PaTz
Thank you 
I’m checking the transaction it went from your address back to your address, 0ETH value:
Hi @0xroo,
I’m a little confused, if it went back to my metamask account then why are they not reflecting on my eth/slp balance? I managed to recover the 1000slp back by going to the withdrawal page of ronin and click the pending withdrawal (payed new gas fee) but the 0.025 eth (0xe90b28e267677825e73a0be3d132f48e1a1175eecbca92b713ca09a8a1cf7907) that i cancelled and transferred doesnt have any button or option to process it too just like the 1000 slp.
I also have the same problem, my ETh didn’t return after cancelling it, please help me
Hello,
Same here. Transaction was stuck for a long time and I cancelled it but the ETH did not return into my Metamask address:
My public address:
0xa6d78388e8fb25017b9f7bad06d2903da08f916c
Initial Transaction:
0xad21db448db01e91c055298c2461ff3f6f926287054c4a301aac93570730f415
Cancelation transation:
0xbff24c3df6b0b8489d433fe2b39df56663e4ba8dc012f93fa9316146005b4f7b
This is unsetleing. Please help.
Thank you.
Hi @SocialApe I checked the canceled transaction: Ethereum Transaction Hash (Txhash) Details | Etherscan it was for 0ETH, only gas money was spent
Initial transaction has been dropped and replaced: Ethereum Transaction Hash (Txhash) Details | Etherscan it happened via Ronin Bridge, please check this article related to Ronin on our side: https://metamask.zendesk.com/hc/en-us/articles/4403685858203-Initializing-and-funding-a-Ronin-wallet-with-MetaMask
@DarkStarssz what is the transaction ID?
it seems like it cleared on the Ronin side of things. See this: 0x2babd41a1435926cfed26581e34c1c7d2f99e5383cf2426cf7a59ca012fd00ce
Awesome thanks, do you recognize the receiver address: Ethereum Transaction Hash (Txhash) Details | Etherscan This was a confirmed transaction
Well, it is the Ronin ETH adress but it does not show up in my Ronin wallet…
Unfortunately, if the transaction is confirmed and shows successful there is nothing we can do to revert/cancel it. Usually, when the transaction is confirmed it’s mined and added to the next block. Miners are rewarded with gas fees by mining each transaction.
You can only cancel it while the transaction is still pending.
We cannot revert the already completed transaction. The only thing you can do is to check with the receiver app to see if they could do anything on their side.
