Hi guys,
I need help because I am facing an error in my account, which I will post a pic about. Baiscally, I can’t do anything when I access it, it keeps loading and giving me this error. I can’t even access my balance or connect my wallet. I updated the app and tried to access it many times, but still the same. I did not face this before, which happened right after I transferred 70$ from another wallet to my MetaMask wallet using Ethereum. I contacted support but they replied so late and I still did not get any useful help. Also, I still do not know the source of this issue. I hope someone can help, please.
Hello @BeniJaber !
Welcome to MetaMask community !
Please share your operating system version and current version of MetaMask.
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Sure. I am using iphone plus, IOS 15.7.4
MetaMask version v6.3.0 (1095)
thank you for your interest @snwlprd.eth .
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Hi @BeniJaber ,
Please contact support with this issue. For support, go to support.metamask.io > Start a Conversation > answer a few chatbot questions (it will try to help you, keep letting it know the error you are having) > you will be connected to live support. Thank you!
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