Missing token: "Token papel non arrivati!"

Salve ho comprato token di papel ma non riesco a visualizzarli sul portafoglio qualcuno può aiutarmi?

Translation: " Hi I bought papel tokens but I can’t see them on my wallet can anyone help me?"

@Danilom , welcome! I added a translation in the post. Can you double check to see if it is correct?
Which token are you referring to?