Payout from Ehtermine not arrived in Metamask

Does anyone has experience of payouts from Ehtermine to Metamask? 2 days later istill not arrived. I did all as in this tutorial video above, but payout left from Ethermine, but still 0,00 balance in Metamask. Do I have to do something?
I can see that payout left Ethermine and I can see it also in Etherchain 0,04893ETH.
Help please

Welcome to the MetaMask Community @Neemo!! :fox_face: :rocket:

For your privacy and security, I’ve created a support ticket for you so we can assist you further. Please reply to the automated email with your public MetaMask address that you expect to receive the tokens in and the txid.