When will my first post come out of moderation?

Support General
1

I posted my first thread nearly two days ago, which went for moderation. I received notification of this via email but as of now it has not been published. How long does this process take?

Cheers,
Tom.

2

Hi @Tommygunn !

I don’t see another post from you ,not sure what happened. If you can repost the issue in this thread, we can help you.

Thanks!

1 Like
3

Sure thing, see below…

Hi,
I have sent seven lots of LunaT from MetaMask to LBank only to have the second and seventh not arrive. They are as follows:

Successful:
11/4/23 10:16:- 4,597,719 LunaT/MM to 0x0Dfe305389DEb0Dbc31410623FaeB1f4f2a174dD
(Hash: 0xb2d82988bc660e8713dcf506e40fd12751cc87467ce88fc812d51fb4b510760f)

Not Received:
12/4/23 13:00:- 1,000,000 LunaT/MM to 0x0Dfe305389DEb0Dbc31410623FaeB1f4f2a174dD
(Hash:0x0c065445cfb61825ad337538ed11a480f10c9c64b64a805bd40daeac8eb001cc)

Successful:
12/4/23 17:37:- 1,000 LunaT/MM to 0x0Dfe305389DEb0Dbc31410623FaeB1f4f2a174dD
(Hash: 0x52db5ecb2b17a7605af49777f7607c09b548418a2a50ec5112241d25cdf8e82e)

Successful:
12/4/23 17:58:- 50,000 LunaT/MM to 0x0Dfe305389DEb0Dbc31410623FaeB1f4f2a174dD
(Hash: 0xcdbb6b7589abd503febf3e67c2020d9b7af6e8fbc30d3cb9ea4e1e98b8f9d90a)

Successful:
12/4/23 18:00:- 1,000,000 LunaT/MM to 0x0Dfe305389DEb0Dbc31410623FaeB1f4f2a174dD
(Hash: 0x41787f5a8512f48897a788ae4f7bef4d04fdd66dd113dc6956ea6bd059b88d4d)

Successful:
12/4/23 18:02:-5,000,000 LunaT/MM to 0x0Dfe305389DEb0Dbc31410623FaeB1f4f2a174dD
(Hash: 0x6247a01e6c2ff8d88a8a89b30483995e68e785d4555123edd10c3a89f77598ad)

Not Received:
12/4/23 18:04:- 8,436,632 LunaT/MM to 0x0Dfe305389DEb0Dbc31410623FaeB1f4f2a174dD
(Hash: 0x61295d7d5c45b2718948026677cceb1ab746a10556596f5a9ff2960fa6368a96)

Does anyone know what has happened to these two transactions? Everything as far as I can see is the same and correct with BNB available for all transaction expenses and I still have a remaining balance of BNB on MM.

Any help much appreciated.

Tom.

4

Hello @Tommygunn,

The status of those transactions that you mentioned as “Not Received” is shown “Success” on the explorer. Please check the following links.

If you have not received your tokens yet, you should contact LBank support in this regard. Make sure that the support is legit and NEVER share your Secret Recovery Phrase and Private keys with anyone and NEVER enter them on any sites.

6 Likes
5

Maryam1/KBee,
Hello again. I contacted LBank and they were very helpful. They had to manually credit the funds to my account which was done within an hour or so.
Everything worked out just fine.

Thanks,
Tom.

3 Likes
6

Hi @Tommygunn,
Glad that the suggestion worked and the issue got resolved. Thanks for letting us know.

3 Likes
7

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