hi, what could be the problem?
restoring the wallet doesn’t help
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I’d recommend reaching out to the MetaMask team here: https://support.metamask.io/
Click on the “Start a conversation” blue box. This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent. Keep interacting with the bot until it redirects you to an agent.
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Hi. Please refer to this announcement:
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