ETH not getting paid over to LUNO


I would like to know why my ETH is not getting paid over to my LUNO account. 1 of my transactions was also successfully cancelled, but ETH is gone. I kind of need this ETH to cash as I have things to fix at home.

Please note this is 2 transactions : 1 pending(after 3 days), 1 cancelled with ETH gone.
Gas fees was at recommended settings on 1 and on fast for the other.

Any advice or help support