I have received 0.104 ETH withdrew from zil on 3 of January via OkexChain. But when I tried to transfer 0.104 ETHK via OkexChain wallet on Metamask (0x70e41ec9d6691705dbf3f4bf0c64c2f0a05600ae) to another account(0x63e67CA5944d33B084ab9DE8A964FFa1d425879A) of ETH on Crypto, it didn’t work. I could see from my app on iOS showed the transaction has been confirmed by I never receive the money either from Metamask nor from my wallet on Crypto
I have open a ticket on our website but until today almost 1 week ago, nobody contacted me or replied me regarding my concerns and issues.
Ok, just know that, but how could I find my ETHK back then? Theoretically, should it refund to my account then? It has been almost 7 days since the transaction. And if it not support okexchain why I did not receive any error information when I transferred it?
Thanks Luigi, the most important feedback I would say since the issue.