Hey there,
I haven’t received my DAI coins from Banxa and I made the transaction 11 days ago.
Banxa told me to get in touch with MetaMask as from there end its been sent.
Hey there,
I haven’t received my DAI coins from Banxa and I made the transaction 11 days ago.
Banxa told me to get in touch with MetaMask as from there end its been sent.
Hi @lifeathletehealth , welcome to MetaMask community!
It would be best if you contact Support team at https://support.metamask.io and click Start a Conversation
Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.
I have tried this on Google Chrome, incognito page and Safari browser, and the “Start a Conversation, Get in touch…” doesn’t appear for me. Just the chat box symbol.
Have you tried on another device?
Yes. I’ve tried on my mobile phone web browser as well. And the phone app itself
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