Lost Wrapped ETH on Matic during transfer from Metamask to Binance

Support Sending and Receiving Tokens
1

Hello Everyone,

I hope everything is going well with you.

I sent WETH token from my Metamask to Binance WETH deposit address under Polygon network and unfortunately Binance doesn’t support Polygon network to transfer WETH token.

So, I contacted binance customer service and “there is nothing to do on our side. We recommend contacting Metamask customer service” they mentioned on the chat.

I was wondering to know if there is any chance to access WETH token.

It would be really appreciated to get any help from you.

Thanks in advance!

2

Due to the nature of the blockchain, unfortunately, transactions are not reversible. This is not a MetaMask policy, but the function of the blockchain. Since the transaction has successfully been completed, it’s in the hands of Binance to give you access to your tokens or not.

1 Like
3

Thank you for your reply and guidance!
I will contact Binance customer service again, hope they could solve this issue.
Appreciate again!