Two days ago I made a transfer from Metamask to Binance in the amount of 400$ and it never arrived to Binance, there was a final error before the arrival.
Today Binance answered me that it was not their fault but Metamask’s because they are the sender of the money. So I ask you what happened to my money and if there is any way to get it back. It appears in gray in metamask that shipment (-400).
I will wait for your answers attentively.
Thank you very much
Hey @Gte, welcome to the MetaMask community!
Did Binance really blame MetaMask like that
The transaction has failed, but that does not mean your funds are lost. The funds should still be in your wallet.
Well, it never made it back to my wallet, so I don’t know where the $400 is. It was grayed out in the shipment and I have tried to see where it might have gone, but I don’t see it anywhere.
What do you mean grayed out? Would you be able to provide screenshots?
I mean this, the color of my shipment out of nowhere turned grey and since then I don’t know where it is, because I thought it would get to binance and I never saw it again.
Hmm, not sure why it’s showing it like that.
If you would like, you can submit a ticket to our support team here and they can further assist you:
https://metamask.zendesk.com/hc/en-us and click
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