Metamask Support

Hey guys I reached out to Metamask support and created a ticket 8 days ago and no one has responded yet. How long does it usually take? Is there a way to get in contact with someone faster?

It’s the same email though. I just don’t understand 8 days, it has to be quicker. I have two tickets too.

Hi Guys,
I wrote many times to the support and nobody answered since 9 days, do you have suggestions?thanks