Yesterday I had two unathorized transactions in my wallet.
It’s a decent amount of money, but no answer, yet, from MetaMask Techical support.
Are they on holiday ?
3 Likes
hi.
when you contact the support team, it will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Have you reached out to live agents? If so, they may need some time to help you figure out why.
2 Likes
I think that if we were talking about “peanuts” , we could be waiting, also, for " three months" but, if we are talking about a decent amount of money missed, you Need a First answer, quickly.
2 Likes
Someone should be with you as soon as they can, let us know if you don’t receive a response! It will not take three months 
3 Likes
I’ve received their answer. , now…
No good news…
This topic was automatically closed after 30 days. New replies are no longer allowed.