Sent BUSD-T from Metamask to USD-T in Uphold

I have sent USD-T from Metamask to USD-T in Uphold, however I did not receive the funds and then I checked the transaction.

Where it states that Metamask has sent BUSD-T and the transaction was successfull to Uphold, however in Uphold I do not see any receivings.

What can I do to get my funds in Uphold or recover them on Metamask?

Are you sending on the same chain?