Sent from meta to atomic, Please help for Half

Sent from BSC smart chain to atomic, I know now…
0x691b4d0947960a1f4F72413d393a34aDE0E51E3b
see balance cant claim on meta, or atomic, moved keys from atomic to meta. still show zero balace, please help and i will share…Shane Breslinshane@yahoo.com

Hi @Biggerman do you have the transaction ID, is it a confirmed transaction? If so could you please verify with atomic wallet support.