Sent MATIC from Metamask wallet to MATIC Wallet on Coinbase. Transaction showing success however Coinbase showing zero MATIC balance. Coinbase customer support is useless and no help. Suggestions?
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Yeah unforunatley you are screwed just like me, they don’t support the matic chain and the matic has to be on the eth network, you sent your matic to a matic address that is unrecoverable.
Did you get it back? Did you contact with the support? Coinbase scam the people with little letters. They steal our money! I made a video about this problem.
Nope. This is what I got back from them:
Thanks for reaching out about your transaction.
According to our records, it appears this transaction was performed using the Matic Mainnet network.
Coinbase does not support Matic Mainnet and we do not have access to these funds. Our best recommendation would be to reach out to Matic to see if they can help you get these funds back.
Coinbase always recommends a test send prior to sending any large amounts, especially when using an unfamiliar product like Matic Mainnet .
Please let us know if you have any further questions.
Regards,
Coinbase Support
I cant make here a link but watch this: youtu.be/1ZYLIIkbQZ8