Behavior when transitioning to a certain page via WebView in MetaMask mobile app

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1

Hello,

We are currently using the WebView functionality in the MetaMask mobile app to display a certain external page.

We have observed the following behavior:

  • When transitioning to the next page, a warning message appears indicating that actions such as:
    • “Multiple accesses due to browser extensions (e.g., screen readers, data-saving features)”
    • “Browser back”
    • “Browser reload”
    • "Operations across multiple tabs"have been detected.

Please note that we have not manually performed any of these actions (such as browser back or reload).

We would like to know whether this behavior is related to the specifications or limitations of MetaMask’s WebView, and if there are any recommended workarounds.

Thank you in advance for your support.

2

Hi @koto.aoki.wp thank you so much for sharing. In this case we would need to gather more info to provide you further assistance. Please contact the MetaMask Support team at https://support.metamask.io/ and click “Start a Conversation.” Once you click “Start a Conversation” a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly. WE WILL NEVER SEND YOU DM TO OFFER SUPPORT REGARDING MetaMask HERE, PLEASE BE CAREFUL :warning:

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3

Thank you for your response and guidance.
I will proceed to contact the MetaMask Support team via the live chat as suggested.
I appreciate your help and the reminder about staying safe from DMs.

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