Cannot access funds

I transferred some ETH from Binance to start some trading/swapping on this platform. When I go to my account on the app, nothing is shown. When I go to Metamask on Chrome, nothing is shown. If I click on 3 dots by my account, in Chrome, and then select show in Explorer bscscan.com, I am directed to that page and my transfer is found. I have no idea of what to do from there.
Please help.