Error writing message in Hexdata

Support General
1

Description:
Currently, if I can’t write messages to hexdata

Purpose:
I want to fix this

Extension/Mobile/Both:
Mobile

Images/Attachments:

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2

Hi @user30 thank you so much for sharing, Can you please confirm the version of the MetaMask app you are using? To get it please go to settings then scroll down, About MetaMask.

3 Likes
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z6222415276979_9af2e2ad248b629618ac0069a917ca2c
z6222415276979_9af2e2ad248b629618ac0069a917ca2c1242×2688 151 KB

Hi @_Star, Thank you so much for reply, this is the version i use

1 Like
4

Thank you so much for confirming it :pray: I can see you are using the latest version, in this case, please contact us through our official support site to provide you with further assistance https://support.metamask.io/ and click “Start a Conversation.” Once you click “Start a Conversation” a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly. WE WILL NEVER SEND YOU DM TO OFFER SUPPORT REGARDING MetaMask, PLEASE BE CAREFUL :warning:

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Hi @_Star ,Thank you so much for reply, I have one more question, does the mobile version support sending tokens with messages? Can you help me answer please

6

No, sorry, MetaMask allows users to interact with the Ethereum blockchain, including sending tokens. However, the standard MetaMask interface (both web extension and mobile app) does not natively support attaching readable messages to token transactions for the recipient in a straightforward manner. It’s primarily designed for sending transactions and interacting with smart contracts :smiley:

If you’re looking to send tokens with messages using a mobile application, you’ll likely need to look for a specialized wallet or service that offers this feature at the application level. The availability of this feature will vary depending on the specific wallet or service and the blockchain network you are using. Always ensure that you are using a reputable and secure platform for your transactions :shield:

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Sorry for misleading you @_Star , what I meant was to send the token with hexdata on the phone(I have enabled “Show hexdata” in settings) can you help me answer please

8

Ohh I see!! thank you so much for clarifying, now I got your point :face_with_hand_over_mouth: I was able to reproduce your issue and could confirm that once you turn on the option to show the Hex data on the send screen you can’t add the text, but if you try it from a desktop PC you get it, so in this case please use the link I sent you above (https://support.metamask.io/) to create a ticket with our technical team, thank you so much for your patience :pray:

2 Likes