ETH Transaction Recieved By Metamask Extension, But It Does Not Add Amount To My Account

Support
1

So MetaMask shows that it recieved the ETH that I send, but my account is showing an amount of 0 ETH. Take a look at the pic below:

Screenshot 2021-05-04 at 4.16.46 PM
Screenshot 2021-05-04 at 4.16.46 PM706×1186 42 KB

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2

Hi there,

Could you try completely closing out your browser and restarting it, and seeing if that balance updates?

3

Ya, I tried that but it didn’t work. I’ve also tried settings > advanced > reset account. Didn’t work either tho.

4

Hmm… to be able to troubleshoot further, I think we’d have to see your public account address. If you’d like to share that with me in a DM, I can take a look.

5

I don’t see an option to DM :roll_eyes:, could you send me a mssg so I can reply with the info? Thanks.

6

I don’t see an option to DM :roll_eyes:, could you send me a mssg so I can reply with the info? Thanks.

7

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I HAVE THE SAME PROBLEM SINCE YESTERDAY PLIZ HELP