I was simply moving USDT from one account to another, and the second account in metamask did not have the USDT token in the list when I sent. Also - I was sending to the Matic network, and it was only about 12 hours ago. I am still seeing this error message in metamask that states "we had trouble loading your token balances. You can view them here: (link) – and I can see my USDT just “stuck” in there! How can I get it back?
Can Luigi or someone please help, or show me how to fix myself?
Hi @jonschwerman 
try this
https://metamask.zendesk.com/hc/en-us/articles/360059276492-Token-Balance-Display-with-Yellow-Exclamation-Mark
BE SURE TO SECURELY SAVE YOUR PASSWORD, Seed Phrase / Secret Recovery Phrase, AND PRIVATE KEYS(Imported accounts) BEFORE RESETTING.
Thanks very much. The reset account worked. I appreciate your help!
Hi Luigi,
i tried out your solution and the activity log is deleted. But unfortunately i still do not have the amount i transferred. I also deleted my MetaMask extension and setup the Matic Mainet again and still have the “we had trouble loading your token balances. You can view them here: (link)”
Do you have any ideas? Can you help me? Please… Thank you!
Hi @Philipp I have no other ideas 
you tried another browser?
Try connecting to a different network and back to Matic Mainet.
I really appreciate your fast response…
i switched between the networks in MetaMask several times, if you meant that? But nothing changed… I deleted Matic Mainnet and integrated again through chainlist. org few times. I also used another browser for metamask without any result yet. Still receiving the information about trouble loading the balances…
@Philipp hmm 
I’m running out of tricks here 
Try another RPC URL:
https://rpc-mainnet.matic.network or
https://rpc-mainnet.maticvigil.com or
https://rpc-mainnet.matic.quiknode.pro or
https://matic-mainnet.chainstacklabs.com or
https://matic-mainnet-full-rpc.bwarelabs.com or
https://matic-mainnet-archive-rpc.bwarelabs.com
@Luigi Hi! I established every RPC URL in Metamask at the same time. With every single RPC URL I used the Chain ID 137 is that correct? I haven’t received the money…
Would it be helpful, when i give you the txhash for the Transaction ID ?:
0xa71e427ab1f55c81a771bf31e0e3b4e7aa32031cd950fe3857a71d31bf34d571
If it would be possible to get the amount back, i would like to give a donation for support
@Philipp yes Chain ID 137 is correct I sent you some MATIC 
0.002 MATIC
You see (0.002 MATIC) it in the MetaMask wallet? My last idea 
open polygon page: https://polygon.technology/ in top menu click on: Use Polygon - Polygon Wallet
Login whit MetaMask wallet 
and now you must see USD Coin.
@Luigi yes it is working at the moment. I am still within the transfer process. Thank you so much. As soon as it is done and everything fine, I’d like to transfer a donation for your support. How can I get your wallet adress?
@Luigi y MetaMask shows me the amount finally. 
I have a similar problem in terra station … and selected a wrong network unfortunately.
do you have also knowledge about that?
