If you’ve sent tokens OUT OF your MetaMask wallet to another address, the tokens have been withdrawn from your MetaMask wallet, but haven’t yet arrived in the receiving wallet, try the following:
Search the transaction id (txid) on Etherscan (or a block explorer for the network on which the tx was sent) and check the status.
If the tx is still “pending,” you can speed up the tx to make it complete more quickly. You can also attempt to cancel the txn.
If the tx status is “successful,” contact customer support of the receiving wallet for further assistance.
Confirm the network on which you sent your tokens. It’s easy to confuse the various networks.
If you are expecting to receive tokens INTO your MetaMask wallet, but they haven’t arrived, try the following:
Search the transaction id (txid) on Etherscan (or a block explorer for the network on which the tx was sent) and check the status. If the tx is “pending” you will have to wait until the tx is complete.
Confirm that you are viewing the correct address in your wallet. You can toggle between your addresses by selecting the circle icon in the top right corner of your wallet.
If the tx is complete and you have already done the above, please go to our support page and click the ‘Start a Conversation’ button. The bot will ask a few questions to get you connected with the right team in support.
Search the transaction id (txid) on Etherscan (or a block explorer for the network on which the tx was sent) and check the status. If the tx is “pending” you will have to wait until the tx is complete.
Confirm that you are viewing the correct address in your wallet. You can toggle between your addresses by selecting the circle icon in the top right corner of your wallet.
If the tx is complete and you have already done the above, please submit a support ticket for further assistance.
hi, anyone can advise how to withdraw usdt from metamask to another wallet/exchange?
i have tried and its giving me error/failed although i did send to an erc20 address,
thank you in advance
I have transferred USDT from Huobi Global to Metamask in HECO network, I have also added the custom token for USDT in metamask, and set HECO network in matamask,but didnot receive USDT in my Metamask wallet,anyone can help me? thank you very much!