Help me ! stoped app

The app has not been running since yesterday. There is an error that does not fall from the initial screen. There are many saved, so please ask for a solution without erasing them. Help me. I want to show you my image, but I can’t attach it.

Can you describe the error/screen its loading to?

This is the more technical way to make a backup of your wallets, without accessing the app directly.

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