Mobile App not working stable

Hi, i‘m using the Metamask Mobile App (iPhone) and facing serious handling issues despite sufficient wifi.
I.e. ``loading of data, balances takes very long, app is crashing/stopping work regularly (frozen), showing my correct balances delayed or only after closing/opening the app, connecting with apps like uniswap, pancakeswap, shibaswap etc. is most of the time not working (even by using the internal browser).

Needless to say that i’m worried and fearing for my assets on Metamask. Can you please provide me with support and advice how to improve the unbearable situation.

Shall i reinstall the mobile app or are there any other solutions ?
Reinstalling the Metamask mobile app would require my recovery phrase or is just a reinstallation of the app on my iPhone sufficient ?

I would highly appreciate some help and response.
Thank you very much !

Best greetings,


Hey @Chris19, welcome to the MetaMask community! :fox_face:

You can try reinstalling the app, but make sure you have your Secret Recovery Phrase! You will need to input it again and make sure it is the correct Secret Recovery Phrase for the same wallet.

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Thank you very much. I will try this.

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