I'm having metamask swap and withdrawal problems

Support
1

Hello. While swapping today, I was able to convert eth to other coins, but I cannot convert USDT or USDC to eth. I can withdraw eth to another wallet, but I cannot withdraw my other coins. Only the gas fee price is visible.
Please can you help?

2

Hi friend @erenbeyler
Could you kindly please share some more details? What chain are you using? Which DEX?

3

Zkyncera arbitrum eth I tried all networks. I also tried swaps from uniswap, zkync, linea. I have no problem converting ETH to another coin. But I cannot trade with my other coins. They all show up in my wallet. But when I say swap, only the gas fee appears and sometimes I get this error.

metamask hata
metamask hata1536×2048 500 KB

4

This is the error I get in uniswap. Normally it should be a 10 dollar transaction, but it only shows the gas fee. If I confirm the transaction, my coins disappear.

metamask uniswap
metamask uniswap1200×1600 190 KB

5

What error are you referring to?

6

50 hdn makes 10 dollars. 10 dollars should appear on the right side. But only gas fee appears. If I confirm the transaction, 50 HDN disappears.

7

Yes but you should also be getting the token you’re swapping for. Did you not get it? Did you check Arbiscan explorer or whichever chain you did the swap on?

8

If you are comfortable with sharing your public address then I can take a look into it but please note that you should only do that if you are comfortable with it.

9

thank you for your help. When I looked at the scan, it showed up there. I panicked because I sent a large amount for myself. Now the transaction has been completed and I have received my money. Thanks again.

10

Awesome! Glad to hear it was resolved :smiley: