Lost tokens on Binance Smart Chain wallet


Unfortunately my token is missing for several days after I made a withdrawal from Binance exchange over Binance Smart Chain blockchain. Here are the details:
Binance Transaction Hash (Txhash) Details | BscScan

Tx ID: 0x28db46b8683aa4aaf00bb5185b0f1c343d657095d1703e4b8ff9b58b76df9b50

I have checked and confirmed my addres is correct. I also use Metamask with Ledger Nano S and made similar transaction in the same day (before and after this incident). I added Reef (custom) token to my Metamask wallet and still not see them on my wallet.

I contacted Binance support and received information that since the transaction is succesful on BSC network they cannot investigate the issue more and they suggested to reach out to Metamask support - so here i am.

Can anyone tell me how to fix the issue?