Nft is metamask app but not in metamask portfolio

Support NFTs
1

I followed the support and identified the nft transaction on my address on etherscan:
“In these cases, please wait a short while. If you’ve already been waiting a significant time,and you can
verify on a block explorer
that the NFT is in your account, please get in touchwith us via the ‘Submit a Request’ button at the top of the page.”

I can not find the ‘submit a request’ button, it is not at the top of the page. What should I do please?

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hi @0bfd89e7b0d599132e31 , welcome to MetaMask community. :fox_face:

I’m not sure if this is what you mean? when we click on it we see the ‘Submit a Request’ page.

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Thank you very much :slightly_smiling_face:

However, how do you reach this page? What are you clicking on? Could you send the link please? This is actually my problem, I can not reach the page you are showing. Thank you and have a nice day :slight_smile:
Best Regards,
Celine

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hi click here to open the portfolio page, you can find the Contact button on the left.
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It is great, thank you so much! It seems stupid now that I know but I could not find this portfolio “button” that was mentioned everywhere. You have been helping me greatly, thank you very much!

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