Petron pay to metamask

i made a withdrawal from petron pay to metask wallet. on petron pay’s withdrawal it showed complete but not reflecting on metamask wallet. What can I do?
Thank you

Welcome to the MetaMask Community @mafa
Are you able to see this transaction on a block explorer such as


I tried to look, there is none

I mistakenly sent my petron tokens to a wrong address, please help me retrieve my tokens.
Here is the correct address:0xBd4F41BCB14DfbF543216c128E25C0408568D0f7